Working in our purpose built IT Workshop, you will take responsibility of hardware queries and requests that come from our head office, stores and warehouses across the UK and beyond:

Providing IT hardware support to all aspects of the business via our ticket systems, logging detailed information about each issue
Building, repairing, updating and maintaining all IT hardware across the business to ensure optimum uptime and availability
Maintaining the company asset register and ensuring the IT asset life cycle from receipt through to disposal
Assisting the broader IT teams with preparation and delivery of hardware for implementation
Writing and updating technical documentation to ensure the team is kept up to date with knowledge
Confidently owning end user tickets right through to resolution

Clear passion for a career in IT and looking to grow with the business
Able to understand problem trends and escalate where necessary
Solution orientated mindset
Good knowledge of IT hardware
Hands-on experience with IT hardware repair and testing
Experience with Windows desktops and servers
Knowledge of Cisco networking hardware
Experience in an IT support or configuration role

At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
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subject to terms and conditions