36 Marketing / PR jobs in Rochdale

Fan Journey Executive

Salary not available. View on company website.

City Football Group, City Centre, Manchester

  • Full time
  • Permanent

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Posted today, 6 Feb

Marketing Campaign Execut...

Salary not available. View on company website.

Aldermore Bank, Ancoats, Manchester

  • Full time
  • Temporary

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Posted today, 6 Feb

Junior Marketing Manager ...

Salary Not Specified

Lambert Smith Hampton, City Centre, Manchester

  • Full time
  • Permanent

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Posted today, 6 Feb

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Marketing / PR jobs Rochdale

Retail Media Specialist

Salary not available. View on company website.

Boots Company Plc, City Centre, Manchester

  • Full time
  • Permanent

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Posted 1 day ago, 5 Feb

Senior Account Executive

Salary Not Specified

Dentsu, Manchester

  • Full time
  • Permanent

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Posted 1 day ago, 5 Feb

Events Coordinator - Aust...

£35000

Oh Polly, City Centre, Manchester

  • Full time
  • Permanent

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Posted 1 day ago, 5 Feb

PR Manager | Myprotein

Salary not available. View on company website.

The Hut Group, Warburton Green, Trafford

  • Full time
  • Permanent

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Posted 2 days ago, 4 Feb

Marketing Manager, KPMG B...

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KPMG International Cooperative, City Centre, Manchester

  • Part time
  • Permanent

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Posted 2 days ago, 4 Feb

PPC Specialist

Salary not available. View on company website.

Clickthrough Marketing, Manchester

  • Full time
  • Permanent

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Posted 3 days ago, 3 Feb

EMEA Field Marketing Prog...

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The Bank of New York Mellon Corporation, City Centre, Manchester

  • Full time
  • Graduate programme

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Posted 3 days ago, 3 Feb

Internship - Marketing - ...

£23500

adidas Group, Stockport

  • Full time
  • Graduate programme

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Posted 4 days ago, 2 Feb

Marketing Manager, EMEA

Salary Not Specified

Crown Iron Works, Fallowfield, Manchester

  • Full time
  • Permanent

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Posted 5 days ago, 1 Feb

Marketing & Social Media ...

£24960

Manchester Metropolitan University, Hulme, Manchester

  • Part time
  • Permanent

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Posted 5 days ago, 1 Feb

Social Media Manager

Salary not available. View on company website.

CBRE, Inc., City Centre, Manchester

  • Full time
  • Permanent

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Posted 6 days ago, 31 Jan

Senior Campaign Analyst

£64600

Bupa, Salford Quays, Salford

  • Full time
  • Permanent

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Posted 6 days ago, 31 Jan

International Student Vid...

£24960

Manchester Metropolitan University, City Centre, Manchester

  • Full time
  • Permanent

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Posted 6 days ago, 31 Jan

Campaign and Conversion O...

£36300

Bupa, Salford Quays, Salford

  • Full time
  • Permanent

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Posted 6 days ago, 31 Jan

Senior Trading Manager Ac...

Salary Not Specified

Talktalk, Salford Quays, Salford

  • Full time
  • Permanent

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Posted 6 days ago, 31 Jan

International Student Vid...

£24960

Manchester Metropolitan University, City Centre, Manchester

  • Full time
  • Permanent

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Posted 6 days ago, 31 Jan

Web Officer (SEO)

Salary not available. View on company website.

The University Of Salford, Weaste, Salford

  • Full time
  • Permanent

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Posted 1 week ago, 30 Jan
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Fan Journey Executive

Salary not available. View on company website.

City Football Group, City Centre, Manchester

  • Onsite working
  • Full time
  • Permanent

Posted today, 6 Feb

Job ref: 6dc9782be40a41d8b60ab59e940801f9

Full Job Description

We are looking for a Fan Journey Executive to play a key role in enhancing the fan experience by identifying and removing friction points across important fan journeys. Your work will directly contribute to improving fan satisfaction, loyalty, and revenue. With a fan-first mindset, you will collaborate with teams across the organisation to create fan experiences that are seamless, enjoyable, and memorable. You will focus on optimising journeys such as "The Perfect Stadium Matchday Experience," "Becoming & Remaining an Engaged Fan," and "Enjoying the Etihad Campus as a year-round entertainment destination."
This role combines strategy and planning with project management responsibilities, as you contribute to improving and evolving the fan experience. As a proactive self-starter, you will work independently while collaborating with internal teams to achieve business goals. Your excellent communication skills, attention to detail, and determination will be key to your success.
What You'll Do:
Collaborate with the Heads of Fan Journey and Fan Journey Managers to enhance end-to-end fan experiences by mapping, measuring, and prioritising pain points across fan journeys.
Partner with the Fan Experience Analytics & Insights team to leverage data and metrics for continuous improvement of the fan experience.
Support and/or lead cross-departmental workshops, ensuring a fan-first approach in key workstreams, while tracking progress and overcoming challenges.
Contribute to fan experience strategy projects by analysing opportunities, providing insights, and helping shape broader strategy recommendations.
Support process improvements within the IFX team and assist with key cross-team projects.
Champion fan-centric thinking in your daily work, ensuring accessibility and inclusivity in all fan interactions.

Strong communication and problem-solving skills with the ability to build relationships and drive positive outcomes.
A proactive attitude with a passion for improving processes and achieving results.
Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.
A curious mindset, always seeking feedback and opportunities for personal growth.
Comfortable working independently and maintaining high standards of quality.
A collaborative team player with a flexible and adaptable approach to change.
Commitment to ensuring accessible and inclusive fan experiences.
Nice to Have:
Familiarity with customer experience and journey management principles.
An interest in data and analytics, and how they can inform decision-making.
Experience working on cross-functional projects and collaborating across departments.
Proficiency in project management tools and platforms.
Intermediate-level proficiency in Microsoft Excel and PowerPoint.

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark's West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.
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Direct job link

www.jobs24.co.uk/job/fan-journey-executive-124585707

About this company

City Football Group

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