Administration Assistant

Marriott's Medical Practice have an exciting opportunity for an administration assistant to join their busy team on a part-time basis. The role will be working across both Taverham Surgery and Bacon Road Surgery for 34 hours per week. The administration assistant will be responsible for undertaking a wide range of administrative duties and support to the multidisciplinary team. We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.,

• Supporting the administration and receptionist teams with patient registration.
• Receiving and opening mail on a daily basis.
• Booking appointments.
• Processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.
• Supporting staff with the distribution of information, messages, and enquiries for the clinical team.
• Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
• Completing and processing via coding online letters from hospitals and other external services.
• Scanning patients correspondence to SystmOne.
• Arranging weekly clinics for student Doctors.
• Data entry and maintaining databases accurately.
• Summarising patient records.
• Patient registrations.
• Attending monthly team meetings.
There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

We have a friendly and supportive team who are passionate about providing top quality service to our 13,000 patients across the Bacon Road Medical Centre and Taverham Surgery. To help make the surgeries a good place to work and bring the team together we offer raining opportunities and CPD events as well as team building events, charity day events and social events. Many staff take part in park runs, either running them or helping the event organisers. Our staff have access to free on-site parking, Blue Light discount cards, wellbeing champions and our social group Whatsapp account. We pride ourselves on having built a culture where all staff are approachable and supportive. Other benefits include company pension and sick pay.