Administration Assistant - Development Role

Are you an excellent communicator with a passion for healthcare? Were seeking an enthusiastic administrator to be part of our Neighbourhood Mental Health Team in Worcester This role is 30hrs a week between Mon-Fri 09:00-17:00. We can support flexible working requests In this vital role youll use your knowledge & expertise to provide admin support to our hard-working NHS teams. No NHS experience is required, but a passion for excellent patient care is a must You will be a strong communicator supporting a wide range of people including patients & health care professionals. You will need to be responsive & adaptable to the needs of the service but you can be sure that your hard work will be making a difference to patients Whats in it for you

• Hybrid working opportunities
• Comprehensive Induction & local orientation
• Wide range of development opportunities
• Support from the wider team
• Upon completion of Level 2 & 3 Business Administration qualification, candidate will progress to B3
This role requires you to have current right to work in the UK which enables you to undertake the role without need of sponsorship. Given the current UK immigration regulations this role is not eligible for sponsorship and therefore it is not possible for the Trust to sponsor applicants.Main duties of the job Typical Administration duties may involve
• Maintaining patient records effectively & accurately
• General office duties e.g. Typing, filing, scanning, photocopying, printing
• Scheduling appointments/meetings
• Handling correspondence incoming/outgoing mail
• Handling queries over the phone and in person from staff, patients and external agencies
• Monitoring shared email inbox
• Assisting the team with various administrative tasks e.g. reception cover
  
  At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
  
  Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities