Administration Assistant / Ward Clerk

A great opportunity has arisen for a part time Ward Clerk to join our team at Worcester City Inpatient Unit., We are seeking to appoint 2 Ward Clerks for our busy 46 bedded hospital to support. You will be required to assist all staff in providing reception, admin and clerical support to the ward. Duties will include:

• Ensuring all patient admissions, discharges, transfers, day cases and ward attendees/out-patients are accurately recorded and entered onto the appropriate computerised system
• To ensure that patient medical records are accurately inputted and kept in accordance with Directorate and Trust directive
• To be responsible for the booking and co-ordination of transport for patients being discharged if required.
• You must be organised, able to work under pressure, and possess a flexible approach to duties. Ideally you will have experience of dealing with members of the public and have good interpersonal skills.
If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert. This role requires you to have current right to work in the UK which enables you to undertake the role without need of sponsorship. Given the current UK immigration regulations this role is not eligible for sponsorship and therefore it is not possible for the Trust to sponsor applicants., The ward clerk/receptionist is an essential position within the Ward Environment. First class customer care is integral to the role. You will aid the ward ensuring accurate records are kept of admissions and discharge, helping to arrange transfers, and related transport needs, both internally and externally. Undertake administration duties that are specific to the role. Provide administrative support as required, for example, typing/word processing, data inputting, filing, scanning/copying, in line with Trust Policies and Procedures. Obtain and retrieve records, as requested, liaising with patients, staff, health professionals or outside agencies.

You will need to be able to work flexibly and apply a methodical approach to a varying workload in what can be a fast paced, pressurised environment. You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven. Previous NHS clerical experience is desirable, administrative and keyboard skills would be an advantage. The successful candidate will need an excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of hospital staff.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities