Administrator (Tenant Participation Measures)

We have an exciting opportunity for an Administrator to join our Data Analytics Team. This role plays a vital part in ensuring that our repairs data is accurate and complete to support Tenant Satisfaction Measure Requirements as required by the Regulator of Social Housing. The main duties of the role will involve:

• Collating data for the tenant satisfaction measures.
• Maintaining accurate and up to date electronic filing systems by using our own in-house database as well as Microsoft programmes.
• Ensuring that our Repairs data is recorded in line with the Regulator of Social Housing requirements.
  
  Our ideal candidate will have administration experience and an excellent eye for detail. Experience of working with Microsoft packages is essential, as is the ability to work with limited supervision and to use your own initiative.
  
  Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 top Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.
  
  Agile Hybrid Homeworking (office base Norwich)
• Part time, 30 hours a week, Monday - Friday
• Starting Salary at £20,555 per annum, with future progression opportunities to £21,867
• Fixed Term Contract until end of March 2025, Enhanced annual leave starting from 22 days, plus a day off for your Birthday, a Volunteering Day and a Personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan - claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks.
• Utilities Allowance to support Hybrid Home Workers.
• Lots of Training Opportunities.
• And many more - Please see our Benefits Document available on our website!