Apprentice Fracture Clinic Pathway Co-ordinator | University Hospitals of Leicester NHS Trust

We will support you to gain confidence in greeting and supporting patients during what can be a distressing experience. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ You will work in a supported learning environment to undertake a development programme leading to a National Standard as part of an apprenticeship programme. To develop the skills and knowledge required to complete the programme end point assessment to secure employment and progress in your career in the future. You will be part of the Fracture Clinic administrative team, working to support the co-ordination and smooth running of the emergency care pathway. Supporting out-patient clinics in a busy, challenging environment. You will be patient focused and work closely with medical, nursing and administration staff to deliver a high-quality patient experience. You will deal with patients, relatives and carers in a stressful environment both over the telephone and on a face-to-face basis. You will actively participate in a development plan which will be regularly reviewed with the line manager and training provider and progress to achieving the end point assessment. You will be supported to undertake a development programme leading to an Apprenticeship Standard as part of an employed apprenticeship within the agreed timescales.

This is an exciting time to join the Orthopaedic service at University Hospitals of Leicester NHS Trust (UHL). You will be a valued member of the Fracture Clinic Admin team, helping to support patients on the emergency care pathway. Its a busy environment but you will be totally supported by colleagues in the admin, medical and nursing teams.

The Salary is £240 per week for the first 12 months and then the National Minimum Wage dependent on age for the remainder of the fixed term contract.