Band 2 Administrative Assistant - Pre-Operative Assessment

Led by Inpatient Pathway team are passionate about patient care, committed to serving the communities of Birmingham and Solihull and creating a safe and happy environment for our colleagues., As we expand our service, we recognise the need to increase our workforce. We have created an Administrative Assistant role in Pre-operative Assessment -- Pre-Screening to be based at Solihull to focus on the patient journey prior to admission. As part of the invaluable Team, you will be a reliable and committed candidate who will help ensure we are continually adhering to our Trust values of Kind Connected and Bold. Working closely with the Department Consultants and reporting to the Operations Manager Natalie Arnold, you as a key member of this team will have a direct and positive impact on how we care for our patients within the hospital. Your responsibilities will be supporting the Operations Manager in development of the pre-screening service. In addition, you will be scheduling clinic appointments, speaking and liaising with patients and ensuring capacity is fully utilised using our in-house systems -- to which full training will be provided. Ideally, you've worked within a similar capacity, with experience in providing all round administrative services., The overall activities of the post-holder will include:

• You will be required to undertake a variety of clerical tasks including:
• Data input, accurately inputting data using a variety of Trust IT systems in a timely way
• Undertake filing, photocopying, scanning of documents as required
• Answering the telephone and taking messages, dealing with them in a timely and efficient way and referring on as appropriate
  
  You'll have excellent communication and organisational skills and be confident to make judgements. You will be able to work proactively to problem solve and work on your own initiative.
  
  We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital.