Band 2 Receptionist - Sexual Health

Main duties are managing patients both booked and walk-in; and taking calls from patients. Office admin inc. notes management, updating records; working with Supervisors & managers to deliver an effective service to our patients.

The University Hospital Birmingham Trust Sexual Health Service requires highly motivated and enthusiastic individuals to join our reception team to support the sexual health service across various sites in Birmingham and Solihull.

You will become part of a busy reception /telephonist team and strive to ensure our patients receive the best possible service.

For this role you will need to possess good administrative and organisational skills and be computer literate.

You'll need to have good interpersonal skills and be able to respond empathetically to enquiries, understand the importance of confidentiality, be nonjudgmental and be able to work as part of a team.

Applicants must have the flexibility to workdays, evenings and weekends on a rota basis at any of our sites across Birmingham & Solihull.

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.