Band 3 Facilities Administrator Coordinator

In return you will be expected to provide an excellent service within Facilities Contracted Services,

You will be delegating services queries from a shared inbox and liaise with managers at all levels, you should be able to diary manage and book meetings either face to face or via Teams, you will be placing orders on numerous systems, and receipting in invoices, placing Adhoc orders, filing, and updating the central distribution lists, answer queries from contractors and managers, you will be using Allocate, Sage, and Oracle, auditing the central file as requested.

You will be primarily reporting to the Head of Contracted Services UHB, and Facilities Contracted Service manager QE, but should be able to assist with queries and aid other members of our team.

Facilities Contracted Services is part of the Corporate Team under Estates. We are looking for someone who is professional, enthusiastic, works well in a team, adaptable, organised, dependable, conscientious, has an interest in working for a small busy team, who can manage their own workload.

You will deal with enquiries and issues from all outsourced services, Window cleaning, Pest control, Linen and Laundry, Commercial & Clinical waste and other services, whilst giving support to managers.

We are looking for someone one who would be interested in learning all details of how our service works, Work effectively and flexibly as part of a team to meet the needs of the services placing orders, receipting in goods and invoices, with attention to detail, and deal with confidentiality at all times.

You should be able demonstrate reliability, motivation and commitment, be able to undertake surveys and routine audits of own work as and when required, to be able to prioritise and escalate a busy shared inbox. Be confident in dealing with people at all levels

Be mature open and flexible approach to work and willing to learn.

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

We will provide a competitive salary, generous terms and conditions including a minimum of 25 days annual leave (based on full time hours), the opportunity to join a pension scheme, training and career progression and a positive working environment.