Band 3 Team Administrator

The post Holder will provide Clerical support to the Community Early Supported Discharge (ESD) Team, by carrying out administrative and secretarial duties in line with the day to day running of the service. They will assist in shaping the future delivery of the Service for South Birmingham. Working closely with the Stroke Service Manager and the ESD Team, the post holder will take lead responsibility for managing the Community RiO system within the team. They will work autonomously, prioritise team workload and take responsibility for assisting and supporting all team members with inputting data.Main duties of the job Provide a comprehensive Administrative service to the Early Supported Discharge Team. Utilise a range of computer programmes with the ability to draft documents using advanced keyboard skills,including reports, to a high standard. Arrange/confirm appointments and meetings as required, making appropriate provisions 1.1. booking venues and equipment for patients and staff. Maintain an electronic diary and arrange appointments for the appropriate staff across the service. Provide a confidential and efficient secretarial service to the appropriate staff across the service being guided by the Trusts policies and procedures and the support of peers and senior staff.,

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
  
  We are looking for a self motivated, experienced individual with excellent communication, organisational and secretarial skills to support the administration functions within our Early Supported Stroke Discharge Service. The successful candidate must be flexible and adaptable with the ability to prioritise tasks and work calmly under pressure, together with excellent customer service skills., Have a high level of interpersonal skills with the ability to communicate effectively and appropriately with patients, healthcare professionals, senior medical staff and senior managers.
Communicate effectively and sensitively with confidential, contentious and/or complex issues with the ability to exchange sensitive information with fact or empathy; displaying skills of negotiation and persausion where co-operationmay be desired.

Be Part of Our Team... BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Hours of work are 0800-1600hrs Monday - Friday (flexible working will be required in future to accommodate a seven day working week).