Bank Support Worker

1. Working under the direction of the Team Leader, plan and provide support and care to foster the wellbeing and development of residents in accordance with their person-centred support and care plan, recording and reviewing progress as directed, so that residents can fulfil their potential for independence, choice, inclusion and control by, for example, supporting residents to:

• encourage and support the residents to maintain clean, tidy and welcoming living environment.
• support residents to use appropriate laundry equipment so they can be enabled to do their laundry and clothing, so they have suitable and clean clothing to wear.
• plan, shop and prepare healthy and wholesome meals alongside the residents and taking into account their choices and wishes.
• support residents to be healthy by assisting them to arrange and attend medical appointments.
• enable residents to look after their finances by supporting them on an individual basis to budget, monitor their finances and access benefits.
• support and encourage residents to maintain an active and supportive social life taking into account individual choices and wishes.
• access training, work and support.
1. Working under the direction of the Team Leader, provide personal care to residents where required and appropriate as part of their support and care plan (eg. bathing, hair washing etc) and where the appropriate registration is in place. 2. Working under the direction of the Team Leader, ensure residents receive their housing related support by enabling residents to look after their finances (developing appropriate budgeting and financial training including support to access benefits and maintain them and assist them to understand and maintain their tenancy) and assisting residents to access services from the landlord including to access maintenance services and reporting non-functioning safety and security measures. 3. Undertake such other tasks as required by the Team Leader to develop and maintain the high quality of service required and fulfil the community's vision. 4. Work within the community's policies and procedures and code of conduct and actively promote the equality and diversity and the human right of residents to realise independence, choice, inclusion and control. 5. Undertake training and continuous professional development in accordance with the needs of the service and the residents. 6. Undertake personal development to develop and understanding of our philosophy and values and how these inform and guide practice in the key responsibilities of the role

Knowledge & Experience
• Previous experience of working within a care or support setting, ideally with adults with learning disabilities (applicants without this experience will need to be able to evidence the competencies to be considered).
• Previous experience of working in anthroposophical organisations providing social care is desirable but not essential.
• Working knowledge of risk assessment, health and safety, support and care plans, safeguarding, person centred planning, equalities and human rights desirable.
• Being supportive of our values and philosophy and our approach to building community is desirable for this role., You'll have a general education, good numeracy, and literacy skills and preferably a Level 2 or 3 NVQ in Care (or equivalent). This isn't essential as we can support you in your training and qualifications.
Key Competencies Competency Definition Respecting and understanding others Is able to understand issues from others' viewpoints and builds an atmosphere of trust and openness so that others are treated with respect and dignity without discriminating or stereotyping. Tailors their approach depending on who they are with and acts as an advocate for people. Effective communication Is able to communicate effectively with others through the use of verbal and non-verbal communication methods. Recognises the needs of others when seeking agreement to their plans, adapting their communicate style to match the situation. Working with and developing others Is an active member of the team, working cooperatively with others and assisting when they need support. Provides direction and empowers others to help them achieve personal learning and development targets. Results and quality focus Is conscientious, strives to complete work to high standards and looks to improve and maintain the quality of performance in themselves and others. Completes work with the best interests of others in mind. Problem solving and decision making Is able to collect, interpret and evaluate information to develop a deep understanding of a problem, explores alternative ways of resolving problems including new possibilities. Makes timely and well considered decisions, is aware the impact their decisions may have and willing to make difficult but necessary decisions to improve the practice. Resilience to change and challenges Is open to change and embracing new developments/initiatives, adapts well in new and unfamiliar situations responding to changing plans quickly, works independently without direction, is resilient and copes well in emergency situations.