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Bowel Cancer Screening Admin Assistant

Kent Hospitals University Nhs Foundation Trust, Canterbury

Bowel Cancer Screening Admin Assistant

Salary not available. View on company website.

Kent Hospitals University Nhs Foundation Trust, Canterbury

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 17 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: e462bb8985db4d06a6b0afbb8b32333b

Full Job Description

You will provide a confidential, efficient and responsive service for patients in accordance with National, Trust and Departmental Guidelines, policies and procedures, making appointments, directing enquiries and managing the patient pathway from referral to results using specialist software and hospital systems., Act as first point of contact for patients and team members, using initiative to resolve enquiries in a professional manner, providing accurate information or redirecting calls/voicemails as appropriate to ensure they are responded to in a timely and effective manner.

Work independently to achieve deadlines through the prioritisation of daily tasks ensuring that targets are met.

Responsible for maintaining and Monitoring the Bowel Cancer Screening Team inbox, processing confidential patient sensitive documentation: responding to team members requests to compose, type and print correspondence as necessary.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

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