Community Health Care Support Worker

Be responsible for the delivery of a high standard of cost effective nursing care, as part of a nursing team, in support of and under the guidance and delegation of the Senior Sister or designated representative.

Ensure that patients/clients receive safe, individualised and effective standards of care by following care plans and treatment interventions as delegated by the registered nurse overcoming barriers to understanding as they present.

Under delegation of the nurse in charge of the caseload, work competently and without direct supervision, within a framework that has been agreed by the Senior Sister.

Communicate effectively at all times with patients and their carers in conjunction with other team members, contributing to and maintaining the team philosophy.

Within own competency levels use initiative and deal with matters independently when appropriate, referring difficult or non-routine matters to a higher level for support.

Be guided by precedent and clearly defined occupational policies.Responsible for time management on an allocated shift and management ofdelegated tasks.

Main duties of the job

Act as a role model for other health care support workers and student nurses.

Undertake identified allocated tasks in relation to the care environment, the direct care of the patient/client as delegated in accordance with the Health Board's policies and procedures.

Be aware of the complex needs of the family, carrying out care as directed by the Senior Sister.

When accepting delegated activities it is the post holder's responsibility to make sure that patient and public safety is not affected.

Be responsible for providing planned care within the home environment and have sound knowledge base of continuing NHS healthcare criteria.Ensure that any changes in the patient's/client's condition or circumstance are reported to the appropriate person/nurse in charge without delay.

Assist patients/clients to achieve physical and emotional well-being and comfort through effective communication which will require tact, empathy and reassurance.

Encourage and promote independence according to patients' ability.Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to all concerned.

Make accurate documentation on the aspects of care within the care plans and report to the Registered nurse in charge.

Enable patients to maintain their physical hygiene and report any changes in skin condition.

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (six of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres