Customer Service Advisor

First point of contact for any customer queries
Manage and track customer accounts
Manage the admin of all sales orders and amendments
Provide customer order book reports
Participate in customer meetings both onsite and offsite
Process new customer quotations and complete costed BOMs
Update CRM with prospects and opportunities

Are you passionate about delivering a fantastic customer experience? Looking for a rewarding new challenge? If so, this Customer Service Advisor position could be perfect for you., Experience in a Customer Service / Sales position desirable
Proficient in Microsoft packages (Excel).
Comfortable communicating with customers by telephone and email.
GCSE Grade C/4 or above in English & Maths
Enthusiastic, with real drive to ensure customer needs and expectations are met
Strong organisational skills and excellent communicator
Good negotiator as will be essential when agreeing delivery dates
Ability to develop and grow customer relationships
What's Next?
If you have the customer service skills and attention to detail to hit the ground running in this Customer Service Advisor position, we would love to hear from you. APPLY NOW for immediate consideration

At Nemco Limited, our mission is to provide world class products across multiple industries, growing with our team and customers to achieve £30 million turnover by 2026. Our flexible Production unit based in Stevenage, Herts offers 60,000 square feet of state-of-the-art manufacturing and office space with flexible, highly skilled, and knowledgeable team producing electronics for major industries.

Nemco believes that its team is the true beating heart of the business. This is why we continuously invest in our people, ensuring that they have the right training and support so that they can reach their full potential. Our in-house IPC training facilities helps us share our extensive knowledge, experience, and develop skills on an ongoing basis.

From £25,000 per annum depending on experience.
Nest Pension Scheme
Reward Gateway Discount Scheme
Free Specsavers Eye Test Vouchers and access to DoctorLine
Excellent working environment
Career progression