Customer Support Administrator

A part-time opportunity has arisen in the Operational Logistics department, which is at the heart of all fleet, equipment, supplies and water (hydrant) distribution, maintenance and procurement for the Service. It will include supporting our front-line personnel as well as other departments across the Service. This role is to work 25 hours per week, across five days, and is a permanent position., As a Customer Support Administrator you will provide high quality administrative support to all functions of Operational Logistics. You will be involved in creating and maintaining vehicle, equipment and hydrant records using a variety of computer systems. Your responsibilities will include producing purchase orders and processing invoices to support the purchasing function for all Operational Logistics departments. This role will also involve reception duties including receiving post, telephone calls and visitors.

Every day we're helping to save lives and keep the community safe - and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people don't see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service., Hereford & Worcester Fire and Rescue Service is responsible for providing day-to-day fire and rescue services across the two counties of Herefordshire and Worcestershire. Our stations are staffed by a mix of 'wholetime' firefighters - operating on a full-time basis and providing an immediate response - and 'on-call' firefighters who work and live in their local communities and respond to emergency calls whenever they are needed. There are many interesting career opportunities with us, in Fire Control or one of our specialist support staff roles as well as being a firefighter.

• 25 days annual leave per year. In addition, you will be entitled to the normal Bank/Public Holidays
• Flexible working, including a flexi time scheme
• Access to a local government pension scheme
• Free car parking at the Operational Logistics site and across our 25 fire stations
• Access to the Blue Light Card - the UK's largest Emergency Services discount card