Data & Performance Lead

TheNEMS Data & Performance Lead will provide expert guidance on data analysis,data modelling, and reporting. Supporting our strategic direction to be a datarich organisation, allowing data and information to drive our businessdecisions. Thepostholder will be an expert in data, analysis & intelligence, and will provideguidance and support to NEMS Senior Leaders and Operational Managers to enableeffective service planning and Improvement. Working with teams across theorganisation, commissioners, and system partners to ensure compliance whileproviding evidence-based insights into the services we deliver will be a corepart of the role. TheData & Performance Lead will take responsibility for ensuring our contractKPIs are reported on, providing assurance to our commissioners through formalmonthly reports and ad-hoc requests on performance, quality, and capacity. Thiswill involve creating and maintaining dashboards and performance reports forinternal and external consumption. Thispost includes managing and leading a small data team. Working closely with theteam to understand, document, automate, and streamline business processes usingdata-driven insights, with a focus on improving patient outcomes and ensuringcompliance with NHS regulations. Main duties of the job DataAnalysis and Reporting Analyseperformance, quality, and capacity & demand data to identify improvementareas. Designand implement improvement measures and reporting mechanisms to capture andanalyse data and support organisational decision-making. Produceroutine and ad-hoc performance reports for internal and external stakeholders tosupport contract and KPI compliance. Supportcolleagues and project teams in the provision of collecting, reporting, and analysingdata. Undertakebenchmarking activities to compare organisational performance with NHSstandards and / or other community benefit organisations to identify areas forimprovement and best practices. DataQuality Overseedata quality checks on source data on a routine basis and ensure data qualityissues are resolved and process / reporting improvements are made. Supportthe Governance team in achieving compliance with Quality Audit reports. Collaborationand Management Linemanagement and leadership of the NEMS Data Team. Collaboratewith teams across the organisation, commissioners, and system partners toensure compliance and provide data-driven insights. Communicateeffectively with internal and external stakeholders, including non-technicalaudiences in both written and verbal form., MainDuties of The Role DataAnalysis and Reporting : Analyseperformance, quality, and capacity & demand data to identify improvementareas. Designand implement improvement measures and reporting mechanisms to capture andanalyse data and support organisational decision-making. Produceroutine and ad-hoc performance reports for internal and external stakeholders tosupport contract and KPI compliance. Supportcolleagues and project teams in the provision of collecting, reporting, and analysingdata. Undertakebenchmarking activities to compare organisational performance with NHSstandards and / or other community benefit organisations to identify areas forimprovement and best practices. DataQuality : Overseedata quality checks on source data on a routine basis and ensure data qualityissues are resolved and process / reporting improvements are made. Supportthe Governance team in achieving compliance with Quality Audit reports. Collaborationand Management : Linemanagement and leadership of the NEMS Data Team. Collaboratewith teams across the organisation, commissioners, and system partners toensure compliance and provide data-driven insights. Communicateeffectively with internal and external stakeholders, including non-technicalaudiences in both written and verbal form.

DataAnalysis : Excellent analytical and numeric skills. Experienced and proficient in dataanalysis tools and techniques. DataVisualization : Expertise in data visualization tools such as Power BI to create clear andimpactful reports and dashboards. Experience of summarising and presentingcomplex analyses to varied audiences. DataGovernance : Understanding of data governance principles, including data quality, security,and compliance in line with NHS guidelines. DatabaseManagement : Familiarity with database systems ( SQL Server, Oracle) and datawarehousing concepts, including cloud-based data warehouse & analyticsplatforms such as Snowflake. Judgement,Communication, and Leadership Skills : Abilityto create solutions to problems. Confidentin deciding when to escalate data quality issues to senior management. Abilityto critique and improve existing processes. Excellentwritten and verbal communication skills to effectively convey complex datainsights to both technical and non-technical audiences. Abilityto lead and motivate a team. Planningand Organisational Skills : Abilityto work autonomously, planning and organising tasks effectively. Manageworkload and competing demands effectively, prioritising and handling urgentrequests to meet service need. Self-motivatedwith the ability motivate and influence others. Ableto work under pressure while adapting to changing circumstances in Person Specification Qualifications Essential

• Educated to degree level in relevant subject or equivalent experience of working at a similar level in specialist area.
• Expert knowledge and experience in the use of data analytical techniques.
• Expert knowledge of Microsoft Excel and associated MS packages
• Knowledge and experience of SQL
• Experience of using Power BI
• Advanced skills analytical & statistical skills.
• A commitment to continued personal development relevant to the role.
• Exposure of working with healthcare systems.
• Experienced in analysis of healthcare data.
• A good understanding of the health and social care environment and roles and responsibilities within it
Desirable
• SQL Skills
• Familiarity with database systems ( SQL Server, Oracle) and data warehousing concepts.
• Experience / knowledge of cloud-based data warehouse and analytics platforms, desirably Snowflake
• Adastra / SystmOne reporting knowledge.
• Previous experience in a role of a similar level.
• Experience in leading a team
  
  About NEMS
NEMS CBS is a high quality, high performing, not-for-profitorganisation which delivers integrated Urgent Care and Urgent Primary Careservices to over 1 million patients. Responsive, adaptable, and continuallyevolving, we have a reputation for delivering locally tailored, safe, effective,and cost-efficient services with high levels of patient satisfaction. We arecommitted to investing in our people and have an established programme oflearning and development, successfully developing our own Urgent Care Practitionersand Advanced Clinical Practitioners. NEMS currently operates 3 main services : (1) Integrated UrgentCare across Nottingham & Nottinghamshire serving a patient population ofover 1 million, including home visiting, remote consultation, and clinicalassessment services; (2) Urgent Primary care provision located within the EDDepartment at QMC, (3) A 24-hour walk-in Urgent Primary Care service adjacentto Kings Mill Hospital ED, Mansfield. NEMS is committed to the NHS Values (as set out in the NHSConstitution March 2015). NEMS CBS is a registered society under the Co-operative andCommunity Benefit Societies Act 2014.