Department Assistant (Quality) - T&D - (Birmingham, UK)

The QHS Department Assistant will provide administrative support for the department management to ensure the continuity of daily department functions and operations by collaborating with the section leads for Quality and Health & Safety, providing administrative services required by the departments and business line goals and objectives.

• Facilitates the dissemination of information to the departments and project teams as part of the overall communications and department management process.
• Resolves questions regarding the department; research and provide appropriate answers.
• Prepare and present meeting notes, presentations and tables utilising Excel, PowerPoint, Access and other software applications.
• Develop procedures pertaining to departmental and business line requirements and assist in the development of business initiatives for the departments.
• Liaise with project teams and others to gather, collate and report data on departmental lead and lag indicators (performance data).
• Assist in the preparation and publication of updates to company procedures and associated documents, for use by the wider business and project teams
• Maintain libraries of reference standards for use by the business
• Support Site Managers with the establishment of document control, drawing management and filing systems at their project sites
• Monitor department deadlines and benchmarks and support presentation of monthly progress reports including tracking action items and progress updates.
• Plan, coordinate and facilitate on-site and off-site meetings for the department. This may include: department orientation and training, stakeholder meetings, management meetings, periodic reviews, etc.
• Coordinate the required training programmes and records for department personnel in conjunction with the corporate training department and project requirements to ensure compliance.
• Prepare a variety of communication including emails, meeting agendas, bulletins, and meeting minutes.
• Responsible for handling sensitive and confidential information.
• Performs other duties as assigned
• Complies with all policies and standards
  
  General Certificate of Secondary Education or equivalent required and applicable office/clerical experience preferred
• Advance knowledge in Microsoft Word, Excel, Access and PowerPoint required
• Ability to work independently; demonstrating accuracy, reliability, and problem solving skills.
• Excellent organisation skills, attention to detail, verbal and written communication skills, and ability to handle multiple tasks.
• Demonstrated ability to communicate professionally and effectively with all levels within an organization and with others outside of the organization (i.e. clients, vendors, business partners, community leaders).
  
  Chart your own course and change the world - with the support of people whose interests are aligned with yours. At Burns & McDonnell, opportunity is waiting. We're looking for people with big ideas and an entrepreneurial mindset. It's those kinds of people who've helped us grow from a small consulting business back in 1898 to a global leader in engineering, architecture and construction solutions. Today, we're a thriving company with over 10,000 professionals working in 55 offices worldwide and recognised as a leader in T&D Engineering / Construction.