Deputy Head Clinical Lead for Audiology

There is an exciting opportunity to join our large Audiology department based at the Royal Surrey NHS Foundation Trust in Guildford.
The successful candidate will be responsible for the day to day operational management of Adult Audiology Services across NHS Trusts. They will be providing clinical expertise and leadership in Adult Audiology and provide routine and specialist clinical services to adults. The postholder will work within a multi-disciplinary team and ensure that resources are efficiently managed to meet the service demands.
Reporting to the Head of Audiology Services, they will develop the Adult Audiology Service to stay abreast of the national actions of improvement in Audiology, manage department accounts and may deputise in the absence of the Head of Service.
Please review the full JD
Note JD in two files pages 1-6 & 6-11, The post holder will be responsible for the day to day management of Audiology Services in relation to its operational performance across 2 NHS Trusts. The post holder in addition will be a clinical lead on Adult Audiology services.
The post holder will deputise for the Head of Department.
The post holder will work in collaboration with key personnel in 2 NHS Hospital Trusts, including General Managers, Consultants, Clinical Leads for ENT Services, and Operational Management teams, and will develop close working relationships with the clinical teams in ENT, the community Audiological teams and relevant specialised Audiology support Teams., The primary aim of the Audiology Service is to provide a wide range of scientific, technical, therapeutic, rehabilitation and clinical services to Royal Surrey NHS Foundation Trust which are consistent with the aims and objectives of the Trust.
In addition to the provision of these services to Royal Surrey NHS Foundation Trust, the department has contractual arrangements for the provision of services to Frimley Health NHS Foundation Trust.
Whilst retaining overall control and accountability for services provided by the department, responsibility for routine operational management at each outreach clinics will be delegated to a named Audiologist.
The range of services delivered results in a large routine clinical commitment, and the post may require travelling from base to a range of locations to enable management and delivery of an integrated Audiology service.
The primary aim of the Audiology Service is to provide a wide range of scientific, technical,
therapeutic, rehabilitation and clinical services to Royal Surrey NHS Foundation Trust which
are consistent with the aims and objectives of the Trust.
In addition to the provision of these services to Royal Surrey NHS Foundation Trust, the
department has contractual arrangements for the provision of services to Frimley Health
NHS Foundation Trust.
Whilst retaining overall control and accountability for services provided by the department,
responsibility for routine operational management at each outreach clinics will be delegated
to a named Audiologist.
The range of services delivered results in a large routine clinical commitment, and the post
may require travelling from base to a range of locations to enable management and delivery
of an integrated Audiology service.
1. To be responsible for the day to day management of the Audiology Service, in
compliance with the policies and procedures of 2 NHS Trusts, and in the light of statute
and external guidance, to ensure demonstrably high professional standards are
maintained in all areas of clinical, scientific, technical, therapeutic, educational, and
rehabilitation service provision as they pertain to both patients and staff.
2. The post holder will be expected to provide supervision, training and advice to all junior
staff and students within the department. The post holder will take responsibility with the
agreement of the Head of Department, for individual personal development of junior
staff.
3. To act as an authorised signatory and be responsible for the management of department
accounts where appropriate.
4. To have an in-depth understanding of all operational management systems for the
provision of the clinical service including the use of their applications, eg eRS, Hospital
PAS system, Audiology PAS system, SPINE, Procurement system, Leave record
system and others.
5. To promote and support the professional and vocational development of staff within the
Audiology Service, and to implement good working practices, in compliance with Trust
Human Resource policies, in order to ensure the effective and equitable recruitment,
retention, development and training of staff.
6. To help the Head of Department maintain and develop audit and CPD programmes for
the department and use this as the mechanism through which it can monitor its
performance, assure its quality and strive for continuous improvement in service
delivery.
7. To assist the Head of Department, to develop and sustain work derived externally to
Royal Surrey County Hospital that is delivered in the department or performed off-site,
and is provided on a contractual basis. To be responsible for the collation of activity data
from all external sites in order to monitor service Level agreements related to the
provision of services.
8. In conjunction with the Head of Department, to investigate and respond to all patient
complaints in compliance with Trust policy and within the timescales set by the Trust,
using complaints positively to review and improve services.
9. To keep abreast with the latest developments in Audiology to inform and ensure their
continued personal development and that of the department.
10. To take forward the modernisation of the service and to develop innovative and patient
focused models of care.
11. To comply at all times with the Royal Surrey Health and Safety Policies, in particular by
following agreed safe working procedures and reporting incidents using the Trust's Risk
Incident Reporting System.
12. To cooperate with all policies and procedures designed to ensure equality of
employment. Co-workers, patients and visitors must be treated equally irrespective of
gender ethnic origin, age, disability, sexual orientation, religion etc.
13. To actively develop and sustain a Clinical Governance programme for the department
14. To respect patient confidentiality at all times and not divulge patient information unless
sanctioned by the requirements of the role.
15. To actively support and assist colleagues across the Trust to achieve their personal and
Royal Surrey objectives and to receive similar support.
16. Participate in research and other technical work as may be necessary to develop and
improve the Audiology Service including keeping abreast of current developments, by
study and attendance at technical meetings.

Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ