Education, Health and Care Plan Assistant - Administrator

Coventry's Statutory Assessment and Review Team is committed to working with families and partners to support children and young people with special educational needs and disabilities (SEND). This diverse service has responsibility for a range of important statutory educational work within Coventry. We are here to deliver the aspirational challenge set to us by young people with SEND and their families: 'To Lift the Cloud of Limitation and enable them to enjoy an ordinary life'. When Ofsted and the Care Quality Commission (CQC) completed a Local Area inspection of Coventry in October 2019, they commended our "genuine passion and commitment to get things right for children and young people with SEND and their families"; our respect for the "lived experiences of children and young people with SEND and their parents" and the "strong partnership between school settings and education service providers'. Each and every role within the team is critical as it enables us to offer an excellent and cohesive service to the families and children of Coventry. We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.What is the job role? The role of the Education, Health and Care Plan Assistant is to provide administrative support to the statutory assessment and annual review process. To provide a high quality, customer-focussed service to all service users and stakeholders of the Integrated 0 to 25 SEN Service. To support the Senior EHCP Co-ordinators and EHCP Co-ordinators in all areas of administrative work covered by the statutory assessment and provision team This is a busy and demanding administrative role that involves email and telephone contact with parents/carers, schools and settings, health, social care, other Local Authorities and professionals from a wide range of teams.

The person we are looking for will be organised, an excellent communicator with highly developed IT skills including an in-depth knowledge in the use of excel and able to learn new databases quickly. You will need to work accurately, have attention to detail, and be able to work under pressure to meet competing demands. It would be great if you have knowledge of the SEND Reforms but is not an essential requirement. You will have a good standard of general education including qualifications in English and mathematics at a minimum level of GCSE grade A-C equivalent.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do., Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. Interview date: 7 January 2025