Health Records Clerical Officer - SAR Team

We are looking for an enthusiastic person to join our Health Records Access Team. This is a very busy team that provides a vital service to the Trust processing requests for patient information, for example Subject Access Requests, police requests, court orders, continuing care requests etc. Although full training will be provided, you will require an understanding of information governance and data protection principles.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS., You must possess excellent communication skills. Previous Health Records experience would be advantageous. It is essential that you are a well organised, self-motivated individual and be able to adapt to the needs of the service. You must be able to work well as part of a team and on your own initiative. Duties include:

• Record and receipt all requests from external agencies
• Locate all medical records, contacting various disciplines and departments as necessary
• Ensure verification of any identification is undertaken prior to disclosing information
• Forward copies of medical records to correct destination securely
• Supply copy records as per GDPR and Access to Health Guidelines
• Communication with both internal and external agencies i.e. Solicitors, Police, Coroners, other health care providers and general public
• A good working knowledge of Microsoft Office packages including Outlook.
  
  Walsall Healthcare offers a host of support for colleagues across the Trust, for career development opportunities and health and wellbeing. Working as part of our Health Records Library team, you will be a valued member of our Digital Technology Services Directorate, at Walsall Healthcare NHS Trust.