Housing Manager - 6 Month Fixed Term Contract - Smethwick, West Midlands County

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here.

We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice.

The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.

Experience of supervising and managing a small team, ideally within an organisation providing Social Housing
Experience of providing a professional, high quality housing service to older and/ or vulnerable people
Experience of Housing Management & Maintenance
Experience of Housing aid and advice
Experience of working within a secure and confidential environment and dealing with sensitive personal information
Good general standard of education with GCSE's (Grade C or above) in English and Maths
Substantial administrative experience
Sound knowledge of Health and Safety legislation
Knowledge of the Social Housing Sector and the relevant Legislation and regulations
The benefits

At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive:

Pension scheme
Holiday pay
Holiday purchase scheme
Occupational Sick Pay
Occupational Maternity/Paternity Pay
Health Cash Plan
Blue Light Card (offering discounts across retail, hospitality and leisure)
Income protection
Eye care vouchers
Car lease scheme
Cycle to Work scheme
Employee Assistance Programme
Support to progress and develop
As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made.