Information Assistant

Nottingham Trent University, Nottingham

Information Assistant

Salary not available. View on company website.

Nottingham Trent University, Nottingham

  • Part time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 22 Dec | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6af86693b6f44f20a484a344397c7ef2

Full Job Description

At the heart of Nottingham Trent University, our libraries inspire and enable independent learning and research. We actively engage with our customers and make a difference. We create an inspiring physical and on-line environment for learning and research., This role isn't just checking and sorting books. You'll be an essential support to customers of our libraries and learning resources to providing practical help and guidance. You'll be the go to person for face-face, telephone and online enquiries and assistance. Supporting customers to get online or how to use software one minute and then identifying and referring specialist enquiries the next. No two days will be the same as you'll work, on a rota basis, completing a variety of tasks.

You'll bring you excellent customer service skills and ability to work effectively with a wide range of people. If you've got confidence in using IT systems and experience of supporting customers in a busy service environment, then we'd love to hear from you.

  • 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
  • Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
  • Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
  • Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
  • And a whole lot more

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