Interface worker

The Interface team is a new and exciting team. We are looking for people that hold a current relevant clinical registration or equivalent relevant experience in health, social care or within the voluntary sector. The team will be expected to work in conjunction with Internal and external partners in supporting proactive discharge planning and timely discharge for patients known to our Community Mental Health Teams within acute admission wards. The team will work alongside the adult community service line which delivers care to adult mental health clients across the five boroughs of the Trust. The service line employs over 700 staff and we care for up to 12,000 patients a year.
If you want to live locally and work locally, with an employer that offers flexible and agile working with great development and carer progression opportunities, then this may be the role you!, You will be working closely to support discharge planning for all patients under the active caseload of the community team who are admitted to an acute mental health bed, including patients in out of area placements. The successful candidate will be expected to focus efforts on behalf of individual patients at heightened risk of delayed transfer of care to support their safe discharge and continued recovery at home.
This is a fantastic opportunity for someone who is enthusiastic and passionate about supporting the best outcomes for our patients and their families/ carers. Applicants should be energetic, creative, flexible, hard-working, and committed to this role to delivery high quality care. Strong interpersonal and relationship skills are key to delivering in this post., Interface workers are responsible for coordinating and prioritising actions from the MDT and partners to:
1. Identify and record any barriers to discharge within 24hrs of patient admission or as soon as admission is identified as needed.
2. Intervene early to remove barriers to prevent patients becoming delayed transfers of care.
3. Pre-empt and resolve arising barriers to discharge i.e. keys, other agencies support to discharge.
4. Facilitate home visits with community teams and complete referrals to the South London Partnership Single Point of Access
5. Complete panel paperwork and refer to placements
6. Highlight potential "B" list DTOC patients to expedite discharge planning and prevent them becoming "A" list (reported) DTOCs.
7. Update Borough DTOC meetings on patients who are A and B list Delayed Transfers of care
8. Verification of expected length of stay
9. Establish scope for discharge within 24 hours, working to expedite discharge: for example, invoking a rapid review by Consultant and arranging temporary accommodation from budget to permit early home treatment
10. Support carer engagement triggering Carer's Assessments as required, and to work closely with carers and relatives in the interests of supporting timely discharges.
11. Ensure effective liaison with Community Teams/HTTs to promote early and safe discharges .
12. Ensure effective relationships with local authorities and housing
13. Support smooth discharge to HTT to community at the right point to commence facilitated early discharge and smooth transition.
14. Work effectively with family and carers to enable smooth and clearly understood discharge plan.
15. Communicate changes in Barrier to discharges to the MDT and community staff, ensuring that tasks and actions assigned are carried out on time to prevent delays to discharge
At South West London St Georges Mental Health Trust we are committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Committed Employer, and welcome applications from all sections of the community and people of all protected characteristics. We are Members of Stonewall Diversity Champions and Employers Network for Equality and Inclusion.
As part of the Trust's commitment to Equalities and Diversity, the Trust supports the establishment of Staff Networks groups to promote diversity in the workplace:
+ BME (Evolve) Staff Network
+ Christian Staff Network
+ DiverseAbility
+ Deaf Staff Network
+ Mental Health Staff Forum
+ Women's Staff Network
+ LGBTQIA+
We are committed to supporting the Armed Forces Community and has signed the Armed Forces Covenant.
We provide reasonable adjustments to the interview process for any candidates with a disability.
Please note:
+ That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received
+ That once you have submitted your application you agree to your application being transferred to a 3^rd party e-recruitment system
+ That should you not have heard from us within three weeks from the closing date your application has not successful
+ That priority consideration for applications may be given to at-risk NHS employees
+ That should you be successful and appointed, you authorise South West London and St George's Mental Health NHS Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
+ That your employment is offered subject to successful completion of a Probationary Period depending on your Band (except medical roles)
+ That we are a smoke-free Trust

The Adult Community service line is advertising for a full-time Interface worker's (band 6) on a permanent basis.

NHS AfC: Band 6
South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.
We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as 'good' however we aim to be 'outstanding'.
Our Values
We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".
When you join us, you'll be part of something special - an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.
As a Trust, we are happy to talk flexible working., We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.