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Legal Data and Customer Service Administrator

Horizon Parking Ltd, Chelmsford

Legal Data and Customer Service Administrator

£26500

Horizon Parking Ltd, Chelmsford

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 19 Dec | Get your application in today.

Closing date: Closing date not specified

job Ref: 5d4e571ebecb4afca40486a43872fbcc

Full Job Description

  • On a daily basis you will be giving advice to members of the public for any parking related enquiries
  • You'll be assisting with filtering and responding to email enquiries regarding Data Protection
  • Process and respond to requests from individuals exercising their rights under data protection legislation
  • Assisting with responses to data enquiries from the police, Clients, and other relevant authorities.
  • Assisting with collating cases to pursue through the legal process.
  • Assisting with correspondence on behalf of the Data Protection Team when required.
  • Ability to remain focused throughout the day
  • Promote a culture of compliance, control, and transparency in handling personal data by working with internal and external stakeholders
  • Process and respond to requests from individuals exercising their rights under data protection legislation after appropriate training.
  • Liaising with external legal and debt providers where required
  • Assistance with management of existing team where required
  • Assisting Customer Services with responses to complaints where required
  • Assistance with preparation of evidence packs for Independent Appeals assessments when required, Job title
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  • At least 3 year's general administrative experience, preferably with relevant industry experience or experience with Data Protection.
  • Excellent attention to detail
  • Ability to prioritise, manage time and work well under pressure
  • Good written communication skills
  • Ability to make decisions based on evidence provided
  • Calm and helpful attitude
  • Ability to multi-task
  • Following company processes throughout each of the roles
  • Computer literate. Proficient in Word, Excel, Microsoft Outlook.

    Horizon Parking Ltd is a car park management company, providing our various services nationwide.
    • We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you., We're committed to providing creative, considered and individually tailored parking solutions that deliver the best possible service at the best possible value. That's why we have consistently formed long-term and mutually beneficial partnerships with our clients.

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