Lettings Assistant RBKC619179

Job Summary:

Salary range: £31,716 - £35,862 per annum
Work location: London
Hours per week: 36
Contract type: Temporary up to 24 months
Vetting requirements: Standard DBS Check
Closing date: 15th November 2024
Interview date: 26th November 2024

About Us:

This department is responsible for housing, communities and improving the lives of local residents. This includes landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.

A significant part of our work is focused on creating stronger communities through completing refurbishment work to the available voids and ensuring that we're letting homes of a good standard to our residents.

In response to London's affordable homes crisis, we are committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Our housing team also work closely with affordable housing providers and other agencies to manage homelessness and give support to older residents to live independently.

The Role:

The Royal Borough of Kensington and Chelsea is seeking an enthusiastic and highly motivated individual to work as a Lettings Assistant within Housing Management.

You will be working closely with internal colleagues and departments to ensure prompt turnaround of empty homes and deliver a successful voids and lettings service.

You will be responsible for administrative tasks involved in the voids and lettings process ensuring efficient management of the termination of tenancies, decants and management transfers.

You will also be required to arrange and conduct viewings as well as facilitating the signing of the tenancy agreement in addition to ensuring the tenancies are correctly set up on the relevant systems.

Please refer to the
Job Description for more information

About You:

The successful candidate will desirably have experience working in a local authority or with a social housing landlord. Lettings experience is also desired.

You will need to have excellent communication skills, an outgoing character and an enthusiastic approach to your work.

You should be able to demonstrate your commitment of delivering a high quality service to our residents.

Able to demonstrate effective problem solving skills and a good work ethic whilst maintaining a focused and positive attitude at all times.

Able to build and maintain effective partnerships with teams and contractors involved in the lettings process.

Please apply online explaining how you meet the requirements set out in the person specification and job description.

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional information:

The council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

We make sure all our staff are vetted to a high standard by conducting pre-employment checks to assess and assure the trustworthiness, integrity, and ability of prospective employees. This includes validating identity, right to work in the UK, qualifications (where applicable), work history (including the investigation of gaps) and referencing. They may also involve criminal record checks (UK and overseas).

We promote equality, welcome diverse applicants, and ensure inclusivity in our recruitment and selection process.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Information about the safeguarding of children and support for families: rbkc.gov.uk/children-and-education/safeguarding-children

Information about protecting and safeguarding yourself and others from abuse and neglect: rbkc.gov.uk/health-and-social-care/adult-social-care/safeguarding-adults

We do not accept speculative CVs.

If you have any queries, please contact: recruitmentrbkc.gov.uk

The successful candidate will desirably have experience working in a local authority or with a social housing landlord. Lettings experience is also desired.

You will need to have excellent communication skills, an outgoing character and an enthusiastic approach to your work.

You should be able to demonstrate your commitment of delivering a high quality service to our residents.

Able to demonstrate effective problem solving skills and a good work ethic whilst maintaining a focused and positive attitude at all times.

Able to build and maintain effective partnerships with teams and contractors involved in the lettings process.

This department is responsible for housing, communities and improving the lives of local residents. This includes landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.