Licensing Officer

Houses in Multiple Occupation (HMO) are liable to higher risks than single family accommodation. In Birmingham City Council we want to ensure that residents within HMO accommodations are living in a good standard of accommodation. The HMO Licensing officer position is responsible for licensing HMO and enforcing the relevant standards relating to HMOs. We are looking to appoint a person who is a natural problem solver and loves taking the initiative! We are always looking for ways we can continue to progress our work to improve standards in the private rented sector!

• Knowledge of Housing Legislation and the policies and procedures relating to the Private Rented Sector.
• Knowledge of Licensing of Houses in Multiple Occupation.
• Excellent communication skills (oral and written)
• Ability to work across multiple organisations including colleagues, external agencies, and other customers and/or Landlords.
• Possess good IT skills including the use of MS based windows software
• Ability to input and interpret information from a range of computer packages.
• Ability to listen and talk to customers, to understand their problems and queries and take appropriate action.
• Ability to organise and co-ordinate your work to meet targets and deadlines.
• Ability to undertake or lead on a range of general tasks or processes to meet the needs of the service.
• To understand the requirement of, and be committed to, equal opportunities in all aspects of the role.
• The ability to prioritise your own workload and that of the team to meet pre-set deadlines.
  
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.