Maternity Admin Assistant

An exciting new role has arisen for an organised, motivated individual with good interpersonal skills to join Kettering General's Maternity service. The post-holder's role will include a broad range of activities including (and not limited to) reception, patient and general administrative duties. The successful Candidate should have excellent IT skills, have solid a knowledge around excel spreadsheets and an understanding of Microsoft teams(although training in the latter can be provided) We are looking for a polite, enthusiastic and driven administrative assistant to match a fast-paced patient-facing unit. You will need to be passionate about providing patients, staff and visitors with the best possible experience, from answering the phone to being a point of help to visitors. The post is 20 hours per week based over 5 days and the successful candidate will be mainly based in one of our 3 community Midwifery Hubs (Corby, Kettering and Wellingborough), but must be flexible at times of prolonged sickness/annual leave,

• Apply appropriate communication methods using a range of verbal and non-verbal skills effectively and professionally welcoming and treating everyone (patients, colleagues and Trust Staff) in a friendly and courteous manner, presenting a good image of yourself through your attitude, behavior and appearance
• Provide a receptionist service for the community Hubs liaising with patients and medical staff appropriately
• Explains and shares information appropriately
• Keeps accurate and complete records
• Plan and organise a range of straightforward tasks to set timescales to ensure the provision of a professional clerical/administrative/secretarial service by as requested by manager and others i.e., patients, colleagues and Trust Staff
• Ensure all telephone enquiries are efficiently and effectively handled with advice sought as appropriate.
• To undertake administrative duties for staff including answering the telephone, the management of confidential waste, ensure that all office machinery is in working order, collect and distribute mail, photocopy patient related information, ensuring the areas are stocked with the appropriate office stationary/paper and placing orders for any items needed
  
  Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable