Operational children's services manager

The Operational children's services manager role is pivotal in mobilising the Leicestershire Residentials on behalf of the local authority and as such you will be critical in ensuring the smooth delivery of our suite of services. You should be warm, outgoing, authentic, inspiring and passionate about the work you and the services you support deliver to ensure that the children and young people in our care are offered stable homes built on love. This role is dynamic and multi-faceted in that you will be required to support a variety of residential services based in different parts of Leicester delivering on different specialisms. The current establishment of homes operational or in the process of being mobilised include the following:

• Contextual safeguarding home
• Family assessment home
• Emotional well-being homes
• Assessment home
• Overnight Short breaks home
• Hospital step down
The role will entail ensuring that the homes are operating in line with regulatory requirements and will therefore require close coordination with the Responsible Individual for each home. It will also involve coordinating job specific related training. Project managing the mobilising of the homes including overseeing the recruitment of staffing will also be an important requirement of this role. In order to provide robust management oversight for the Residential homes we have developed an innovative model which will consist of four Children's Service managers working together to provide high quality safe care. The full team are currently in place and this role is related to the second operational CSM role that was initially put out as a Secondment.
• The Residential Children's Services Managers fulfil the Responsible Individual role and will be accountable for OFSTED registrations and inspection purposes.
• The Operational Children's Services Managers are responsible for the smooth day to day running of the homes alongside the registered managers for each home, quality assurance, budgets, training and development, contract performance management and stakeholder relationships.
Operational demands will require the ability to maintain a presence in the homes to support the registered managers to deal with what the homes require to offer the best possible services to children and young people. Our aspiration is to run Outstanding homes and as such a strong leadership and management presence will be critical. Due to the residential nature of the services, there may be a requirement on occasions to work outside of normal hours to support the services including providing on call cover.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Workplace Offer: What it means for you The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer, Electric vehicle salary sacrifice scheme
Volunteer days Discounts at 100's of retailers Employee suggestion scheme Company pension Employee Assistance Programme Find out more