Operations Team Manager

Come and make a difference at Karbon as an Operations Team Manager, We're looking to appoint a qualified and experienced individual to undertake the role of Operations Team Manager within Karbon's Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering repairs, both empty homes and responsive, to around 3,500 properties across North Yorkshire.

The successful candidate should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant knowledge, skills, experience needed to successfully manage a multi-disciplinary team of trade colleagues. These colleagues will be supported by approved subcontractors to undertake repair and maintenance tasks in a fast-paced and dynamic working environment. You will support the team to deliver an excellent maintenance service and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement. You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints. A full UK driving licence is essential.

It's important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

• Operations Team Manager - Permanent contract
• Salary is £44,678 per annum
• £618 flexible pot (which can be used for salary top-up)
• Location: Leeds/York - this will be agreed with the successful candidate prior to their start date.
• 37 Hours per week
• Karbon car payment of £2,260 per annum (own car to be used)
• Participation in the management of our out of hours service, which includes additional standby payments
We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you're applying for. The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Enjoy great benefits We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years' service, occupational pension, health cash plan, and birthday leave, with the option of a flexible pot towards enhanced benefits.