Patient Pathway Team Leader

The Patient Pathway Team Leader is responsible for coordinating and maintaining the delivery of an efficient and professional administration support service within Ear, Nose and Throat. They will be required to provide line management, supervision and support to all Patient Pathway Administrators, Assistant Patient Pathway Administrators and Receptionist Supervisor within Ear, Nose and Throat.,

• Provide primary administrative support to the Service Manager and named Consultant/s, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
• Use of the digital transcription system (Dragon) to produce clinical correspondence to inform referrers, patients and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 working days (48 hours for oncology) from the point of clinical delivery/decision.
• Support patients under the Clinicians care by administering where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week RTT pathway.
• To work with the Service Manager and Patient Pathway Administrators with the continuous management of the Diagnostic Patient Tracking List (PTL).
  
  Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel