Patient Services Administrator - Undergraduate Teaching

The role provides administrative support to our patients, students, clinical teams and university colleagues. From booking appointments, issuing letters and answering patient queries to coordinating outpatient clinics and supporting our clinical colleagues, there's never a dull moment!

Are you a dynamic, enthusiastic individual who is passionate about delivering top class administration services? Are you looking for an exciting new challenge and want to take the next step in your career? We are currently recruiting a patient services administrator to work in our team at Birmingham Dental Hospital and School of Dentistry.

The successful candidate will have a keen eye for detail, be reliable, flexible and will work efficiently without direct supervision. You will have excellent organisational and communication skills enabling good relationships to be built with patients, students, colleagues and other departments within the Trust.

The post holder is required to develop knowledge of all services, manage patient queries, engage patients and clinicians and provide a proactive patient focused appointments service.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.