Radiology Admin Deputy Manager

To act as deputy admin manager and be responsible in the absence of the Admin Manager in providing an effective and high quality secretarial, appointment and reception service. To assist in the coordination and efficient running of the 18 week target and monitoring of radiology waits for the CT modality. Work as part of the radiology team and other disciplines towards shared objectives and play an active role in coordinating the admin team daily. To support comprehensive and effective pathways within the Radiology directorate and encourage high standards in all staff by personal example, and constructive supervision., The post holder is responsible for co-ordinating the admin and clerical team to ensure the progress of patient appointments through the radiology service, and will be required to identify and escalate potential breaches to their direct line manager. Liaising with all staff groups within the OUH Trust, GP surgeries and external Trusts, who are involved in providing care and core services together, to ensure that patient management progresses smoothly and in a timely manner. This will involve building a working knowledge of the admin and appointment processes' and practices' in all duties so that they are able to provide cover, when required. Likewise, the post holder will develop clear and written admin processes that make it possible for sufficient cross-cover., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

An exciting opportunity has arisen for a full-time Radiology Administration Deputy Manager, based at the Horton General Hospital in Banbury. The role is based in a busy patient centred department as part of an administration and clerical team with good peer group support. Applicants will need to be enthusiastic, empathetic, and work flexibly to ensure support and leadership are provided for the administration, medical and clinical teams. Reliability, logic, and a calm disposition under pressure are essential to deliver a first-class service to all users. The radiology service is a team approach, however, the ability to work unsupervised and use your own initiative is imperative. A positive attitude to learn and work with an ever-evolving service, whilst maintaining accuracy and attention to detail is required. It is crucial that a high standard of interpersonal skills to effectively interact with all staff groups, patients and stakeholders are always demonstrated. Accuracy and attention to detail are essential, with a good level of competency in all Microsoft applications. Experience of using patient systems is advantageous, however, full training will be provided.,

• Good general level of education e.g. 5 GCSEs grade C or above to include English
• Experience of coordinating/supervising admin and clerical team
• Strong computer skills to include Microsoft Office Applications
• Excellent interpersonal skills
Desirable criteria
• Previous NHS experience
• Experience of working with computerised patient / customer system
• Familiarity with NHS /Radiology performance targets
  
  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel., Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.