Refugee Resettlement Officer

Do you want be part of a team that inspires change and has the interests of the community at its heart? Are you seeking a new challenge to help shape and develop a new team in the delivery of refugee resettlement services? Then North Northamptonshire Council (NNC) has a great opportunity for you to join us a Refugee Resettlement Officer., The Refugee Resettlement Team provides a range of specialist support to meet the needs of families and individuals resettled or those looking to resettle in North Northamptonshire through various refugee resettlement programmes, such as the Afghan Relocations and Assistance Policy (ARAP), Afghan Citizens Resettlement Scheme (ACRS), Homes for Ukraine or under the nationwide Asylum Dispersal Policy., We are looking to recruit an enthusiastic and forward-thinking Refugee Resettlement Officer with drive, initiative and confidence. Reporting to the Refugee Resettlement Team Leader, you will deliver bespoke advice and support services to our asylum seeking, refugee and resettled clients resident across North Northamptonshire. This is a truly unique opportunity to be part of this exciting journey of service transformation across the county. This is a wide-ranging role which will require you to work with directorates throughout the Council and beyond, including community groups and organisations, and voluntary sector partners. Your main focus will be on supporting our clients through individually tailored practical casework, such as sourcing legal representation, enrolling onto ESOL classes, dealing with maintenance issues with their homes, supporting with tenancies, benefits, GP/hospital registrations, support to find employment, and supporting with mental health and trauma related issues etc). You will also be key in ensuring that our clients receive targeted advice and assistance regarding their situation to enable them to carry out their responsibilities, understand their rights and adapt to life in the UK.

• Experience in delivering high quality bespoke support services supporting positive outcomes for individuals and families
• Experience in working with people who speak English as a second language
• Outstanding communication skills, both written and oral
• Possess an abundance of drive and determination
• Speak additional community languages (desirable)
• Be familiar with the UK government's official refugee resettlement schemes (desirable)
  
  Here at North Northamptonshire Council, we provide a wide range of services to our residents and the growing number of businesses based locally. As a Council, we are passionate about providing high quality services to our communities, residents, and businesses. This means we need to employ and retain the most talented and dedicated people. As a new unitary authority, we are excited with the opportunity we have in building the Council of the future with our local communities. The Council is creating a "one team" culture which will be central to our future approach and will build the solid foundations needed to drive future service improvement., We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups., Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our Key Commitments Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. We aim to be a carbon neutral Council by 2030.


• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• agile and flexible working arrangements to help you with a healthy work-life balance.
North Northamptonshire Council is an equal opportunities employer., Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with:
• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.