Resident Liaison Officer

We are looking for an experienced resident liaison officer to work across the social housing decarbonisation project for SHDF wave 2 and 3.
You will be liaising with residents, arranging initial surveys, informing them of works to be carried out and scheduling works to be installed. You will have ongoing communication with residents regarding queries or issues., · £250 annual 'Live and Learn' allowance to spend on learning any new skill.
· Enhanced maternity, paternity and adoption pay schemes.
· Employee Assistance Programme and health and wellbeing initiatives.
· A wide variety of exciting learning and development opportunities.
· Interest free loans to assist with the purchase of tools, computer equipment, and travel season tickets.
· Monthly staff lottery scheme.
"We regenerate places and create opportunities for people"
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled, minority ethnic, LGBT and female candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible.
INDHP
We are more than just estate agents, we are Redwing. We help you to buy, rent, sell and manage the places you love across Liverpool, Merseyside, and the North West.
We're a boutique property agency with specialist teams in sales and lettings, marketing, property management and asset management.
We offer a range of professional property services, expertly handled by our award-winning teams.
PLACEHOLDER

· Someone with either existing Resident Liaison or Housing Officer experience.
· Excellent communication skills.
· Ability to use IT software including email, excel and appointment booking software.
· Must have experience within the social housing sector.
· Willing to work and travel across the northwest region.
· Driving licence is essential.

Ecogee specialise in providing both retrofit and new build solutions that make homes more energy efficient. Our services include; fabric insulation, ventilation systems, and renewable technologies such as air source heat pumps and solar panels.
Originally established in 2012, we were set up in response to the Government's energy efficiency programme to tackle fuel poverty and reduce carbon emissions.
Ecogee is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.
Our Talent Acquisition team will review your application and will be in touch shortly.
What we offer
Ecogee really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives.
We also offer a fantastic reward and benefits package which, amongst other things, includes:
· A range of flexible working options.
· 25 days paid annual leave each year in addition to 8 bank holidays.
· 6 additional days for volunteering.