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Rheumatology DAWN Remote Patient Monitoring Assistant Administrator

Royal Berkshire Nhs Foundation Trust, Reading

Rheumatology DAWN Remote Patient Monitoring Assistant Administrator

Salary not available. View on company website.

Royal Berkshire Nhs Foundation Trust, Reading

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 10 Dec | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 7c84b732f16d4e4bb61aeab3ae078127

Full Job Description

The post holder will be the point of contact for all administrative issues relating to Rheumatology patients' pathway of care for remote blood monitoring. The post holder will work as part of a multi-disciplinary team to ensure patients on a remote monitoring pathway is managed smoothly. The post holder will also work closely with the Rheumatology CNSs and Consultants to support robust monitoring of the patient remote monitoring of their condition and act accordingly to the specialty instructions and SOPs. To work closely with the DAWN/Biologic Multispecialty Remote Monitoring Administrator for Integrated Medicine and closely with the Rheumatology Clinical Administration Team (CAT 9) to ensure appropriate cross-cover is provided, The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. To provide a consistent approach across the Trust, to ensure that functions of the role are carried out correctly within given timescales, as per SOPs.

The post holder will demonstrate polite, clear, accurate advice line support for patients and document all communication on EPR and DAWN, with some self-guided initiative.

The post holder will be expected to work autonomously and seek help from clinician when appropriate.

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

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