Service Manager

As the Registered Manager at East Boro our Domiciliary Care and Support Team you'll work flexibly with adults to enable them to live in their own home as independently as possible. You'll take responsibility and proactive actions in maintaining and ensuring standards of care within the service are compliant with CQC regulations, the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and as amended and all East Bora/Aster Group policies and procedures. You'll maintain levels of professional conduct, continuing professional development, leadership and accountability for the care and support activities within the service in line with the requirements of the Care Quality Commission (Registration) Regulations 2009 and the Quality Monitoring Team for Dorset in line with the contract. Working coherently with East Bora's philosophy and values, you'll be responsible for the overall day- to-day care and support provided in the service and within available resources. Along with the leadership and management of the staff team to ensure that service users receive high standards of person-centred care, and to ensure their safety, security and wellbeing, considering and responding to differing individual choices and needs. You'll work in partnership with service users and liaise with family members and loved ones as appropriate to encourage choice, control, participation and motivation with the objective of providing the best possible care and quality of life. To ensure service users have an excellent quality of life while ensuring they are always safeguarded and protected from harm. You'll be known to always act as a role model for the Aster Way and Skills for Care Code of Conduct for Care Workers England and embed these in your own working practices. You'll work with members of the care leadership team to deliver both the Care and Organisation's Strategy.

• Excellent interpersonal and communication skills which demonstrate a 'can do' attitude.
• Significant experience of managing a care service for adults with complex needs
• A recognised degree or professional qualification in health/social care e.g. Level 4 and/or 5 Diploma - Leadership for Health and Social Care
• Comprehensive knowledge of the requirements of a Registered Service Manager
• Experience of working with people with a Learning Disability and /or Mental Health need
• Good knowledge of local and national health and social care legislation, policy and practice
• Experience of leading and/ or directing individuals in a positive and inclusive manner
• IT literate with the ability to adapt to use of variety of IT systems including Microsoft Word, Excel, outlook, and Teams.
• Ability to work flexibly including weekend, and evenings to ensure that Service Users, needs are being met.
• To pass our DBS check or be on the DBS update service
• Verify your right to work in the UK.
The successful candidate will be required to achieve and maintain the appropriate standards of training in Care and comply with the Care Code of Conduct throughout their Aster career

Specialising in housing and support services for the elderly, adults with learning disabilities and other vulnerable people, we seek to provide our residents with more than just a home. Our customers are our reason for being, so we try to involve customers in everything we do. We have provided care and support services since 1960 and currently serve a range of customers with different needs., EBHT as part of the Aster Group is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands. We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
• A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues' careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards