Service Manager - Family Help

As a Service Manager in Family Help, you will oversee the performance and quality of practice of multiple teams and projects across the Family Help service area. Responsibilities include but are not limited to:

• Ensuring the Council meets its statutory obligations to safeguard and promote the welfare of children, complying with legislation, statutory guidance, policy and procedures and relevant frameworks
• Providing professional and managerial leadership ensuring a high standard of service delivery in line with the vision and values of the City Council
• Initiating and developing strong working relationships both internally and externally
• Modelling inclusive practice in relation to identity and diversity, challenging any issues of concern
• Visibly promoting and demonstrating a strong commitment to equality and non-discriminatory practice in all areas of the service and wider business
• Ensuring that the strategic vision is translated into clear objectives and initiatives
• Encouraging a continuous improvement environment to develop an outstanding service
  
  A bit about us:
Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces - there's really something for everyone!


• At least 31 days holiday plus bank holidays rising to 35 after 5 years service.- option to purchase further days
• Agile working - A "Flexibility First" approach to Agile working where flexibility is the norm rather than the exception.
• Part of the Local Government Pension scheme - option to join the AVC scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee assistance programme
• Cycle to Work and Travel Pass Schemes
• Drive Time - a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash