Social Support Worker

We are seeking a compassionate and proactive Social Support Worker to join our Critical Care Psychosocial team on a fixed-term basis, working directly with patients and their families to understand and address their unique needs. Working closely with a dedicated team of Psychiatry, Psychology, Social Work, and Admin professionals, you will support patients and their families across our Denmark Hill site (primary location) and the Princess Royal University Hospital (PRUH).Key qualities for success include strong communication skills, empathy, adaptability, and the ability to work independently. If you are passionate about making a difference in the lives of others, apply today to become part of our impactful team., As a Social Support Worker in the Critical Care Psychosocial Team, you'll provide vital support to patients and families at King's College Hospital. Key duties include assessing referrals, triaging cases, and responding to urgent situations. Through regular communication, you'll offer emotional and practical support, including crisis intervention and bereavement care. Working with families, you'll help develop subsistence plans and connect them to external resources like housing, financial aid, and employment services.

You will foster relationships with community and charitable organizations to extend additional support and encourage patients' engagement with local services. Additionally, you'll facilitate communication between patients and families, sometimes through technology, to maintain connections during extended inpatient stays.

Beyond direct support, you'll contribute to service improvement by gathering qualitative data, attending multidisciplinary meetings, and helping with training for new critical care staff. Managing your caseload independently, you'll keep accurate records, engage in professional development, and participate in team evaluations, demonstrating the impact of this vital service on patient and family well-being.

If you're adaptable, empathetic, and committed to meaningful care, we encourage you to apply.

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.