Supervisor

Retail Supervisor - Jollyes The Pet People - Stevenage. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents, lead your team and build a grrrreat career with Jollyes., Your role as a Supervisor will be to assist the Store Manager and Deputy Manager to maximise the success of the store by providing exceptional customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. Leading your team to reach their potential through great guidance and mentorship.

Jollyes are an award-winning UK pet retailer with over 100 stores and 50 years of pet expertise between our paws. Winners of the Pet Industry Federation 'Best Pet Retailer 2023', Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues.

Competitive pay rate of £11.92 per hour. (or £24,793 p.a.)
30% colleague discount scheme
'Treats' Employee reward scheme (800+ retailer discounts & perks)
'We Care' Employee assistance programme (medical & wellbeing services)
29 days paid annual leave including bank/statutory holidays.
Additional holiday awards for weddings & civil partnerships, new pet's 1st day, long service, and your birthday off!
Uniform provided.
Workplace pension scheme.
Free car parking
Cycle2Work scheme - up to 47% off a new bike and accessories with Halfords
Retail Trust membership for lots of wellbeing, financial and counselling support

What do we need from you?, We are seeking people with a fun personality who are great at interacting with pets and people.
Enjoy the challenges of a fast-paced retail workplace and have some leadership experience.
Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
Full time, permanent position - 40 hours per week.

About Jollyes The Pet People