Telephonist / Administrator

An exciting opportunity has arisen within our Customer Contact Team within the heart of EMG Motor Group. The Role and responsibilities · Answering all incoming calls in a timely manor · Making outgoing calls to ensure satisfaction of our customers · Creating MOT Voucher invoices · Group Admin such as updating the website and 3rd party websites and more · Franking and Mail merge's for the group · Distributing emails to the correct location & department · Keeping updated logs of all incoming calls for the separate departments · Inputting & Updating of GDPR'S for the group

· Someone to be able to demonstrate previous experience in customer service, exceeding client expectations and handling client requests · Someone who is confident in problem solving skills · The ability to multi-task · Excellent telephone and written communication skills · Experienced in prioritising and effectively dealing with customer requirements · The ability to hit suitable targets · IT literate with ability to use different software applications · Experienced in Data entry · Accurate attention to details · Someone who is confident in working alone and within a team We are looking for office; call centre or customer service experience. Loyalty through a stable employment history. We would also be looking for someone with experience working with IT packages and customer database,

• Customer Service: 2 years (preferred)
• Call Centre: 2 years (preferred)
Licence/Certification:
• Full UK Driving Licence (preferred)#
  
  At Grainger Motor Group, we take pride in our identity as a family-run and owned business; we cherish our people and their contribution to our success.
Our vision is to 'be the best' at what we do and we recognise that our staff are the most important asset to our business - success is only achieved through our people. We are committed to create an environment where our employees have opportunities to grow and thrive; as our business grows our staff goes hand in hand growing with it.

File Message We would love to stay in touch! Communication from us might include, offers/latest news and new vehicle arrivals. We promise to never sell your data to any third parties. You can opt out of any communication from us by simply clicking 'unsubscribe' at the bottom of any emails. I would love to stay in touch Yes No Send This site is protected by reCAPTCHA and the Google and apply. Quick Search Search © 2025 All Rights Reserved Website by Franchises Stay Connected Financial Disclosure EMG Anglia Limited is an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester CO6 2TE which is authorised and regulated by the Financial Conduct Authority. Ingeni Services group Limited's FCA Number is 747381. Ingeni Services Group Limited permitted business is to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission for introducing you to them. This commission can be based on the amount you borrow or the vehicle you purchase. We will inform you of the amount of commission that we will earn in good time. We will require your consent to receive this commission. You do not have to take our finance as it is available through other distributors. You can arrange funding for your vehicle elsewhere and it may be cheaper. EMG Anglia Limited - Firm Registration No - 01155446 - Registered in England & Wales.