Training Specialist

We are looking for a Training Specialist to join the Civil Service Jobs ATS Transformation programme in Cabinet Office Digital; you will directly contribute in improving our Civil Service Jobs platform with our customers, the wider recruitment service and those who are applying for roles in the Civil Service.
Your role: As a Training Specialist, you will work alongside the business change managers, our supplier and other members of the programme team to deliver the ‘Train the Trainer’ approach in ensuring the trainer in each department has been upskilled on the new service and can deliver training locally in readiness for implementation. You will be involved in a number of varied and wide-ranging activities, and will play a key role in supporting every phase of the training experience. You will assess the individual training needs of the departments in line with the new platform functionality, design and deliver effective training to the nominated trainers and support the production of central training materials. You will also support the individual trainers as they prepare to deliver local training and also monitor the effectiveness and impact of the training process, to provide recommendations for improvement.
As a centralised service we operate collaborative working arrangements across multiple government departments and agencies; you will need to identify, establish and nurture business relationships across the Civil Service and within the Cabinet Office to achieve the programme objectives.
Our team: Working to the Senior Business Change Lead, the Adoption & Utilisation team will be made up of six Business Change Managers and two Trainers. You will work closely with the multidisciplinary programme team which includes the Digital Product and Delivery team (Senior Product Manager, Delivery Managers, Business Analysts, User Researchers, User-centred Designers, QA Testers etc) and the Supplier transition team who are working directly on building and initially supporting the digital product.
Wider Cabinet Office teams you’ll interact with are the Live Service and Support team (maintaining the existing platform), account managers, the Government Recruitment Service but more broadly, this role will be the interface between the programme and the department HR functions.
This is an exciting role for someone who is passionate to work with people and is motivated by successful IT implementation in a complex environment, and who cares and can exemplify Civil Service values, in a diverse, ethical and positive working culture.In delivering recruitment transformation, our programme will enhance the recruitment service provision across government. Civil Service Jobs enables the whole of government to recruit people more efficiently, without which the government could not deliver its work: hence our service brings far-reaching benefits for all citizens who will impacted by this change. We enjoy enabling people to find meaningful jobs, and teams to find great colleagues - contributing to a diverse culture that reflects the diversity in the UK., As a Training Specialist you will:
+ Work as part of a large fast paced programme team undertaking the design, development and implementation of creative, interactive and user-friendly training.
+ Be responsible for the development of high-quality online learning products. Working in conjunction with the supplier, you will produce video and audio content, e-learning, user guides and quick reference cards etc that utilise effective design methods and clearly explain technical change for all users.
+ Have a proven track record in leading and coordinating staff of all levels.
+ Have recent experience of delivering virtual training. In this role, you will conduct training sessions for a variety of audiences to explain our new Applicant Tracking System (ATS) so you will not be daunted by simplifying complexity for your audience, or engaging with senior colleagues.
+ Be responsible for upskilling Single Point of Contact (SPOC) from within the departments who will then deliver training to their own staff and revise their local business process where appropriate.
+ Reflect the professional image of the programme and demonstrate strong communication, presentation and public speaking skills.
+ Be responsible for the maintenance of the products, responding to the changes to the ATS system and processes. You will maintain accurate learning content to ensure that learning support materials remain relevant and up to date as the system continues to evolve.
+ Conduct evaluation via a variety of mediums and provide reports on findings, We'll assess you against these behaviours during the selection process:
+ Communicating and Influencing
+ Changing and Improving
+ Working Together, Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification section of the job advert.
Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert.
You will also be assessed on behaviours at application stage.
Should a large number of applications be received, an initial sift may be conducted using the 2 lead behaviours, Communicating and Influencing and Changing and Improving. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Should you be successful at sift, you will be invited to attend an interview where you will be assessed on experience and behaviours.
You will also be required to deliver a 10 minute presentation as part of your interview on the following topic -
‘The activities (steps) you would take in planning and preparing to deliver a ‘Train the Trainer’ style training course’
Expected timeline (subject to change)
Expected sift date – WC 18th November 2024
Expected interview date/s – WC 9th December 2024
Interview location – Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
+ Contact Government Recruitment Service via menurecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
+ Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
A reserve list will be held for a period of 6 months, from which further appointments can be made.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
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+ Experience of compiling, planning and delivering training producing a number of different materials to be able to support departments with their in-house training
+ Be comfortable providing training to a group of individuals;
+ Be comfortable working with ambiguity whilst maintaining resilience;
+ Have strong planning, organisational, communication and interpersonal skills;
+ Be a strong rapport builder and able to establish relationships with others (within the team and internal/external stakeholders) quickly and easily;
+ Be able to manage competing priorities
+ Results orientation, with a passion for delivery.
Desirable
+ Experience of training for digital product adoption
+ Domain knowledge of HR or recruitment systems would be an advantage but not essential

Civil Service Jobs is used by over 3 million candidates per month to view and find vacancies across the Civil Service. Each year it handles over 2 million applications and advertises 140,000 posts. The live service is used by 219 organisations to advertise their vacancies, with more joining and manage their recruitment processes. Currently, Civil Service Jobs is a software-as-a-service (SaaS) provision that has been configured and enhanced to meet Civil Service recruitment, digital and security standards.
You will join our programme focusing on the implementation of the new platform that will transform Civil Service Jobs, and help to shape how the service could be delivered in the future. We’ve completed our Discovery and Alpha phases, where we did extensive user research and prototype design, to explore our user needs and potential solutions for the biggest areas of improvement. We decided that our service needs to procure rather than build our own product, so we’ve now moved into the Beta phase which has appointed our new supplier and following build, will see a migration phase for all 219 departments to the new platform which will be completed by the end of 2026.
Cabinet Office Digital aspires to make UK Government digital services the best in the world, meeting or exceeding the benchmark set globally by the best public or private sector standards. We are creating a digital culture where user needs are at the heart of everything we build. Through data democratisation, automation, governance and consolidation we will create a better Cabinet Office.
As the digital arm of the department, we advise, assure or manage delivery on behalf of our colleagues in the Government People Group in developing their own Government Digital and Data capabilities. This is an exciting opportunity to join CO Digital, to lead on business improvements and otherwise support the Cabinet Office in delivering on the country’s priorities at the heart of the UK Government.

Alongside your salary of £36,728, Cabinet Office contributes £10,640 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role.
+ An environment with flexible working options.
+ A culture encouraging inclusion and diversity.
+ A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
+ A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.