Go to job search

UK - Crawford TPA - Global Client Executive

Crawford & Company, Milton Keynes

UK - Crawford TPA - Global Client Executive

Salary not available. View on company website.

Crawford & Company, Milton Keynes

  • Full time
  • Permanent
  • Onsite working

Posted today, 22 Dec | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: c073befec74e4e5bbb43ba24f4bdfa14

Full Job Description

  • Manage the customer relationship at multiple levels for existing portfolio of clients.
  • Responsible for value delivery to clients including plan performance, account management and service results.
  • Manage new business and growth opportunities with existing & new Crawford clients., Manage and develop client relationships
  • Take a pro-active consultative approach to understand client needs.
  • To identify cause and effect relationships, patterns and trends.
  • Work within the Global TPA team, and wider international group functions as appropriate to build robust solutions to meet client needs
  • Contribute to continuous improvement of Crawford services and delivery
  • Constructively engage with the Crawford network to ensure delivery of agreed service
  • Uphold Crawford Code of Business Conduct at all times
  • Demonstrating high levels of Integrity, Client Focus, Professionalism and Teamwork
  • Timely reporting and provision of management information as required
  • Ensure awareness and compliance with all corporate governance requirements (as well as general company policies and procedures)
  • Actively seek to develop oneself and take responsibility for your own training and development
  • Negotiate contract and pricing terms throughout the relationship period.

    Resolution of issues as and when they arise.
  • Ability to constructively provide internal and external feedback
  • Accurate record keeping
  • Ability to work at a senior level within the company and the client
  • Effective negotiating skills
    • General Background, Experience & Professional Qualifications
  • Good understanding of industry
  • Proven experience in insurance claims environment
  • Proven ability to meet deadlines
  • Excellent communication and presentation skills
  • Client management skills
  • CII / CILA qualification (desirable), Able to reprioritise objectives to meet changing business needs.
  • Generates innovative solutions, which improve performance, processes or services.
  • Develops appropriate relationships to achieve objectives.
  • Demonstrates ability to solve complex problems and analyses and applies appropriate solutions.
  • Behave in a strongly Client focused way at all times
  • Demonstrate personal integrity in a way which is consistent with the company's core values
  • Hardworking, passionate and motivated
    • Skills
  • A good understanding of the Insurance market
  • Experience in an Insurance claims environment
  • Proven experience in client management
  • Good communication, report writing and presentation skills
  • The ability to deliver high standard results, promptly
  • Excellent organisational skills
  • Team player who also has the ability to work well using own initiative
  • Flexible approach - the job holder will be required to attend UK head office meetings, and may be required to travel outside of the UK as and when appropriate.
  • Flexibility with core hours to allow for communication through different time zones.

Relevant jobs