Westcall Patient Flow Co-ordinator (Out of Hours)

We are looking to recruit a part-time Band 7 Urgent Care Patient Flow Co-ordinator to work within our Out of Hours Urgent Care service.
Based at our Primary Care Centre at the Royal Berkshire, you will be part of a forward-thinking team of GPs, Practitioners, Nurses and Healthcare assistants, providing high quality out of hours care to the local population.
Our Primary Care Centre is open 7 days a week from 6.30pm until midnight weekdays and from 8am until midnight at weekends.
Our current vacancy is for a nurse/paramedic who can cover Saturdays and Sundays from 10am until 10.30pm and Bank Holidays 10am until 10.30pm.
The postholder will proactively manage and optimise the flow of patients attending the department, as well as managing the flow of patients from outside organisations such as ED and NHS 111, ensuring the patient is seen and managed in the most appropriate place.
Acting as a clinical role model, the postholder will assist in undertaking the initial assessment and triage of the patient, to ensure that the sickest patients within the department are seen and treated in a timely manner.
The postholder will have line management responsibility for the band 5 nurses and band 2/3 healthcare assistants. This will include regular management supervision, sickness/leave monitoring, performance management, and advance adjustments to the rota where necessary., + To proactively manage and optimise the flow of patients attending the Westcall Primary Care Centre, including those patients referred from Westcall triage, ED, and NHS 111 to ensure that they are seen and managed in a timely manner.
+ Assessing patients on arrival to the department and prioritising them according to clinical need.
+ Support healthcare assistants and nurses with observations of patients' blood pressure, pulse, temperature, and pulse oximetry and escalate patients who have an elevated NEWS score.
+ Undertake investigations as required including ECG, venepuncture, urinalysis and point of care testing.
+ Effectively liaising with a range of inter-professional teams including acute colleagues and primary care colleagues.
+ To take responsibility for maintaining oversight of patients who have had long wait times and to ensure that they are regularly updated and safely monitored in the waiting room.
+ Line management responsibility for the band 5 nurses and band 2/3 healthcare assistants. This will include regular management supervision, sickness/leave monitoring, performance management, and advance adjustments to the rota where necessary.

+ Registered Nurse/Paramedic with a minimum of 3-4 years post registration experience.
+ Evidence of continuing professional development
+ Evidence of shift management
+ Experience of managing people and teams

At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs.
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We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria.
Applicants that require sponsorship will be considered alongside other applications for eligible skilled worker roles.
Please note we may close positions before the advertised date.
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Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
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+ Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
+ Flexible working options to support work-life balance
+ 27 days' annual leave rising with service + opportunity to buy and sell
+ Generous NHS pension scheme
+ Excellent learning and career development opportunities
+ 'Cycle to Work' and car leasing scheme including electric vehicles
+ Access to a range of wellbeing tools and services
+ Discounts at hundreds of popular retailers and restaurants
+ Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
+ Generous maternity, paternity, adoption and special leave
+ Free parking across Trust sites