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St James, City of Westminster
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St James, Gillbent, Stockport
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St James, St James, City of Westminster
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St James, Ashford, Surrey
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St James, Grahame Park, Barnet
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St James, Dixon Green, Bolton
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St James' Catholic High S...
St James, City of Westminster
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St James' Catholic High S...
St James, City of Westminster
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St James, Gillbent, Stockport
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St James, Newcastle upon Tyne
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St James, North End, King's Lynn and West Norfolk
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St James, Grahame Park, Barnet
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Teacher of Religious Educ...
St James, Gillbent, Stockport
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St James, Gillbent, Stockport
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St James' Catholic High S...
St James, City of Westminster
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Onsite Desktop | Deskside | 2nd Line | 365 | Azure
Salary not available. View on company website.
St James, City of Westminster
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 17 Mar
Job ref: e935cd41cd5b49cf8b3efe8e2f219202
Full Job Description
Support and install all hardware at client sites, including but not limited to: infrastructure, workstations, printers, and peripherals.
Effectively communicate with both clients and peers ensuring timely responses to client tickets.
Record all work activities in a timesheet in our ticketing system (ConnectWise).
Must be able to multi-task client issues when applicable.
Document technical issues and take ownership of escalating issues to the appropriate resource.
Must contribute to the overall success of team mandated goals and key performance indicators.
Minimum 2 years' experience in desktop support, demonstrating excellent customer service and support.
Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
Experience with advanced hardware troubleshooting and the installation of core Networking equipment.
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