Patient Centre Clerk
The Dudley Group NHS Foundation Trust, Dudley
- Full time
- Temporary
Apply on company site
Update Co-ordinator
Severn Trent, Draper's Fields, Coventry
- Full time
- Temporary
Apply on company site
Welcome & Service Assista...
National Trust, Stourbridge, Dudley
- Full time
- Temporary
Apply on company site
CityFlex HGV
Severn Trent, Birmingham
- Full time
- Temporary
Apply on company site
*Finance Analyst RtR* - A...
GB Recruitment (England, Scotland, Wales), Draper's Fields, Coventry
- Full time
- Temporary
Apply on company site
Housing Advice Assistant
WYRE FOREST DISTRICT COUNCIL, Kidderminster, Worcestershire
- Full time
- Temporary
Apply on company site
Customer Service Advisor ...
National Express LTD, Digbeth, Birmingham
- Full time
- Temporary
Apply on company site
Customer Service Represen...
The National Farmers Union Mutual Insurance Society Limited, Stratford-upon-Avon, Warwickshire
- Full time
- Temporary
Apply on company site
Customer Consultant
Skipton Building Society, Solihull
- Full time
- Temporary
Apply on company site
Services Support Centre A...
Coventry And Rugby GP Alliance, Draper's Fields, Coventry
- Part time
- Temporary
Apply on company site
Work Experience - Student...
Poundland, Walsall
- Full time
- Temporary
Apply on company site
Customer Resolutions Exec...
Secure Trust Bank Ltd, Solihull
- Full time
- Temporary
Apply on company site
Part-time Customer Suppor...
Royal Leamington Spa, Royal Leamington Spa, Warwickshire
- Part time
- Temporary
Apply on company site
Customer Support Administ...
The National Farmers Union Mutual Insurance Society Limited, Stratford-upon-Avon, Warwickshire
- Full time
- Temporary
Apply on company site
Customer Assistant
Vue Entertainment, Redditch
- Full time
- Temporary
Apply on company site
Transport Entitlement Sup...
Warwickshire County Council, Sydenham, Warwick
- Full time
- Temporary
Apply on company site
Salary not available. View on company website.
The Dudley Group NHS Foundation Trust, Dudley
- Onsite working
- Full time
- Temporary
Posted 1 day ago, 29 Mar
Job ref: f9926442082340b285294c49fb45efbc
Full Job Description
Ability to use local hospital systems, NHS spine and the NHS e-Referral Service (e-RS) to fulfil the duties of this role.
To deal with any communications and problems this may arise from various sources to include dealing with difficult patients. To be aware of the Trust's policy on handling complaints and to comply accordingly.
Maintain an accurate audit trail for all referrals and appointment amendments.
To maintain good communication and relationships with patients, clinicians, GP surgeries and directorates.
Computer/IT literate, good telephone manner, able to work on own initiative, good verbal & written communication, ability to organise/ prioritise work, attention to detail and previous experience of working in an office environment
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
We value and respect all individuals' diverse backgrounds, perspectives, and experiences. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We seek candidates who share our commitment to equality, diversity and inclusion and will actively contribute to advancing these principles within our workplace and the broader community. We want to ensure that our workforce is representative of the population we serve. To find out more read our inclusive practice people promise.
