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Salary not available. View on company website.
TN United Kingdom, Caerffili, Caerffili - Caerphilly
- Onsite working
- Full time
- Permanent
Posted today, 2 Apr
Job ref: 9070822d91ac486fb8e9afb5622d36bc
Full Job Description
About the Role
You'll be responsible for supporting and maintaining hardware, desktops, servers, and network systems both on-premise and in the cloud. This is an all-encompassing IT role, providing hands-on technical support, managing the IT service desk, and ensuring secure and efficient IT services across the business., 1. Install, configure, and troubleshoot IT hardware and software.
2. Manage and monitor servers, networks, and cloud solutions for performance and security.
3. Resolve support tickets and provide advanced troubleshooting for IT service desk queries.
4. Oversee user accounts, permissions, and on-site security systems.
5. Assist with penetration testing and resolve security vulnerabilities.
6. Document processes in Confluence and deliver IT training sessions for colleagues.
7. Collaborate on system upgrades and IT projects, ensuring smooth delivery.
8. Experience with Windows and (ideally) macOS operating systems.
9. Knowledge of networking protocols (TCP/IP, DNS, DHCP) and VPN troubleshooting.
10. Familiarity with Active Directory/Entra for account management.
11. Hands-on experience with cloud platforms such as AWS or Microsoft Azure.
What We Offer
1. 25 days annual leave + bank holidays (3 days allocated between Christmas and New Year).
2. Opportunities for training and professional growth.
3. A collaborative, supportive working environment.
4. Auto Enrollment Pension.
5. Onsite Parking for all.
If you're ready to take ownership of a varied IT role and deliver high-quality support to a dynamic business, we'd love to hear from you. Please apply now for more details!
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