163 Property jobs in City Of London

Responsible for the day-to-day management of all services for the client buildings, ensuring that all vendor service levels are maintained and that KPI targets are met.,

• Ensure all vendors deliver services in line with the contractual obligations
• Resolve any supplier issues directly with vendors
• Responsible for client presentation areas
• Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels
• Notate and report all findings in a monthly report
• Raise Purchase Orders and process / endorse client invoicing
• Ensure a working escalation process is in place and establish a rota for call outs
• When required, escalate any emergencies connected with the facilities or equipment
• Co-ordinate access of Vendors with assistance from client security team
• Ensure office equipment is in working order and has sufficient supplies
• Office inspections, recording any faults
• Carry out cleaning audits in conjunction with the cleaning Vendor
• Assist in keeping FM Location Operational Manual and Playbooks up to date
• Ensure a professional / courteous working relationship is maintained with the Landlords and their representatives
• Responsibility for the continual development of the FMC
• Ensure all kitchens are fully stocked with provisions and any shortfalls are identified
• Setting of targets and training for the FMC
• Ensure that all vendors passes are returned to client and NDA's are completed / filed
• Manage client expectations around cover for client events and specific requirements
• Identify service shortfalls and bring to the attention of the CBRE leadership team
• Ensure that all PPM's are carried out as scheduled
• Manage the outsourced postal service; Manage the courier service and relationship for the client
  
  Strong experience in an FM or related services environment
• Good knowledge of Facilities Management SLA's / KPI's
• Experience in dealing with suppliers / contractors
• PC literate - Microsoft suite
• Good understanding of FM service contracts and negotiations
• Strong communicator with confident oral and written skills
• Good administration skills with an eye for detail
• Strong customer service ethic
• Team player mind-set
• Ability to work to pressured deadlines and take on challenges when required
  
  CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)