Admin Team Leader

Reporting into the Logistics Services Manager, the successful Admin Team Leader will be working closely with the business; partnering the Logistics Optimisation and Transport Teams. You will also you will be responsible for the administration processes for circa 1500 contracted hauliers. On a day to day basis, duties and responsibilities of the Admin Team Leader will include (not exhaustive):

• Ensuring day-to-day contract haulier vehicle management and administration are completed in line with SLAs
• Supporting the manager with new initiatives and deputise for the Logistics Services manager when necessary
• Develop and maintain effective relationships with all internal and external stakeholders
• Managing five direct reports which includes performance reviews, one to ones, development and training
• Managing the day-to-day responsibilities of the team
• Front facing with Hauliers, dealing with account queries, missing documents, replacement fuel cards and insurance amendments
• Managing the vehicle onboarding and account termination process
• Providing management information on volumes, KPIs and SLAs, identifying trends, process issues and root cause
• Supporting the operational transport with ad hoc complex queries and requests
  
  At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer., The ideal Admin Team Leader will be someone who has experience of leading a team and people managing, has strong organisational and time management skills and can show strong customer service skills.
Furthermore, if you have a good understanding and appreciation of continuous improvement and have an understanding of software such as Smartsheet and Docusign, this too would be beneficial in your application.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it's important that our people come from a variety of different backgrounds.

Along with the role of Admin Team Leader, we additionally offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:
• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
• Training and development opportunities, Salary Competitive Salary + Benefits