Administrator in Academic Support

A fantastic opportunity has arisen for a full-time, fixed term Academic Support Administrator within Northumbria University's Student, Library and Academic Services (SLAS) Department, to provide administrative support relating to a range of degree programmes and courses. The role is fixed term, until 31 July 2025, as part of a secondment cover.

The successful candidate will join the Academic Support Team aligned to the Faculty of Arts, Design and Social Sciences (ADSS), in supporting our enrolled students and academic staff, both digitally and in-person., Reporting to the Academic Support Coordinator, you will contribute to the provision of professional expertise for designated areas of activity to support and enhance the student experience. The priorities of the role vary according to the academic cycle, example activities include assessment management, marks entry and results release, the provision of regulatory advice, maintaining student records, examination board support, management of programme handbooks, and responding to general student queries.

We are looking for an enthusiastic and proactive candidate with excellent team working, problem solving, digital and interpersonal skills. It is essential that the successful candidate has excellent time management, organisation and prioritisation skills with the ability to manage multiple competing demands and work well under pressure, especially during peak results periods.

A key part of the role is the development of effective working relationships with both academic and professional support staff at Northumbria University and Partner Institutions. Working as part of a wider Academic Support Service, consisting of other Academic Support Teams, you will have the opportunity to collaborate in working groups and work independently on cross-team projects., Northumbria University is a research-intensive university that unlocks potential for all. We change lives regionally, nationally, and internationally through education and research, tackling the global challenges of our age to transform society and the economy. Find out why we were named Times Higher Education's University of the Year in 2022.

Northumbria recorded the biggest rise of any UK university for research power in the Research Excellence Framework for the second time in 2021 and is now ranked top 25 in the UK for this measure.

One of the largest universities in the UK with over 37,000 students from more than 140 countries, filled with world-leading research, award-winning partnerships, and students at the heart of an outstanding experience.Discover more about us .

Northumbria University is a great place to work.We empower our exceptional people to achieve shared ambitions and promote a positive work life balance.We offer a wide range of benefits including excellent pension schemes, flexible working, a generous holiday entitlement, continued commitment to your learning and development and more.

Our Northumbria Values are guiding principles that define who we are, what we do and what is important to us. Our Values are: Academic Excellence;Innovation;Inclusivity;Collaboration; andAmbition.

Our Behaviours describe how we do things and how we work together at Northumbria, reflecting our culture and our decision-making. Our Behaviours are: We listen and learn, we support one another to success, we respect everyone and their contributions, we trust in ourselves and each other and we are bold.

Our Values and Behaviours were co-created by colleaguesfrom a range of roles across the University, whoworked collaboratively to consider what it feels like to work for Northumbria, and where we need to continue to transform together to achieve what's important to us.